Marvelsoft builds software for algorithmic trading, order management, and market data connectivity. We’re looking for an experienced Technical Support Analyst to take ownership of technical support for assigned client accounts. You’ll build an understanding of each client’s setup and operational needs, manage issues through to resolution, and coordinate onboarding, integrations and system changes with clients and our internal teams.

What you’ll do

- Own technical support for assigned client accounts, managing day-to-day communication and following issues through to resolution.
- Investigate and resolve technical incidents, coordinating with development and infrastructure teams and keeping clients informed.
- Monitor system health and connectivity, proactively identifying risks to clients’ execution workflows.
- Coordinate onboarding, FIX integrations, testing, configuration changes and deployments with clients and internal teams.




- Maintain transparent documentation and improve support processes through scripting, automation and knowledge sharing.

What you’ll bring

- Experience in technical application support, production support, systems integration, or a similar role.
- Strong troubleshooting skills and an understanding of operating systems and networking.
- Clear communication in English, ownership of your work, and a willingness to learn.

A plus: Experience with trading systems, FIX, scripting, or automation. Working hours: Availability outside standard local office hours is required.

Why Marvelsoft?

- Join an international team, work with technology used in live financial markets, and build specialist knowledge alongside experienced colleagues.

📌 Technical Support Analyst (Mumbai)
🏢 MarvelSoft
📍 Mumbai