Company Description RMV Workforce LLP is a forward-thinking consulting firm in India that focuses on talent across IT, Non-IT, and BPO domains. The organization is dedicated to helping businesses innovate, solve complex challenges, and transform their operations. Team members work in a collaborative, inclusive culture that values diversity, teamwork, and professional growth.

RMV Workforce LLP offers opportunities for individuals to elevate their careers while making a measurable impact on clients and industries.

Role Description This full-time, on-site Technical Support (Hardware) role is based in Gurugram.

The Technical

Support professional will diagnose and resolve hardware issues for end users, including desktops, laptops, peripherals, and network devices.

Responsibilities include installing and configuring hardware, performing routine maintenance, and escalating complex technical problems when necessary. The role also involves responding to support tickets, documenting solutions, and ensuring timely, courteous communication with users. The individual will work closely with other IT team members to maintain reliable, secure,



and efficient hardware environments and contribute to continuous improvement of support processes.

Qualifications

- Candidates should possess strong Technical Support and Troubleshooting skills for hardware devices and related components.
- Candidates should possess solid Analytical Skills to diagnose issues, interpret error information, and identify effective solutions.
- Candidates should possess Customer Support and Customer Satisfaction skills to handle queries professionally and maintain positive user experiences.
- Candidates should possess clear verbal and written communication skills and the ability to explain technical concepts in accessible language.
- Relevant experience in hardware installation, configuration, maintenance, and basic networking is beneficial.
- A diploma or degree in Computer Science, Information Technology, Electronics, or a related field is preferred.
- Ability to work on-site in Gurugram, manage multiple support requests, and collaborate effectively with cross-functional teams.

📌 Technical Support (Hardware) (Gurugram)
🏢 RMV Workforce
📍 Gurugram