We’re Hiring: Technical Sales Support Engineer

Location: Kampala, Uganda and Nairobi, Kenya

Employment type: Full time

Experience level: Entry-level to junior (0–2 years)

We’re looking for a Presales Engineer to help connect client needs with practical technology solutions. You’ll work with sales and technical teams to understand requirements, support solution design, and help present ICT offerings to prospective clients.

This role is suited to recent graduates and early-career professionals interested in developing their skills in technology consulting and client-facing work.

Responsibilities

- Join introductory client meetings to understand their needs and challenges.
- Help develop solutions involving data centers, enterprise networking, cloud services, and security.
- Assist with technical proposals, bills of quantities (BOQs), and responses to RFPs and RFQs.
- Prepare and deliver product presentations and demonstrations.




- Coordinate with technology vendors and partners to learn about products and configurations.
- Develop product knowledge and pursue relevant certifications.

Requirements

- A bachelor’s degree in computer science, IT, Computer Engineering, Telecommunications, or a related field.
- 0–2 years of experience in IT support, networking, or presales. Relevant internships and academic projects are welcome.
- Foundational knowledge of enterprise networking, Windows or Linux, storage, virtualization, and cloud computing.
- Strong written and spoken English, with the ability to explain technical concepts to non-technical audiences.
- An interest in understanding customer needs and recommending suitable technology solutions.
- Willingness to learn new vendor platforms and pursue certifications.

📌 Technical Sales Support Engineer (Kochi)
🏢 Entri
📍 Kochi