About AstroPrrofound

AstroPrrofound is an app-based platform where customers book and pay for consultations with verified astrologers. We are a small, remote-first team building a trusted, premium astrology brand.

About the role

You will be our in-house owner of company IT. You will look after our domains and accounts, who has access to what, our servers and backups, day-to-day IT and security, and the data connections that feed our business dashboards. You will work closely with our team, our app developer and external vendors.

Key responsibilities

1. Domains, accounts and access

- Domains and email: Manage company domains, DNS settings, business email accounts and renewals, including email security settings (SPF, DKIM, DMARC).
- Accounts register: Maintain a secure, up-to-date register of all company accounts, logins and API keys, held in company email addresses and the company password manager.
- Access management: Grant and revoke access for employees and vendors, keep access records, and immediately update passwords and API keys whenever someone leaves or their access changes.

2. Servers and backups

- Hosting and servers: Manage hosting, servers and SSL certificates, and keep them secure, updated and running.
- Backups: Set up and monitor regular automatic backups of company data, store copies off the main server, and test restores regularly.
- Deployments: Maintain a separate staging environment and coordinate deployments with the app developer and vendors.

3. IT and security support

- Company IT support: Set up and support employee accounts, email, devices and business tools (such as Zoho and Google Workspace) for our remote team, and onboard new joiners.
- Security practices: Enforce strong passwords, two-step authentication, the company password manager and role-based access controls.
- Data protection: Protect customer and company data in line with applicable laws, including the Digital Personal Data Protection Act, 2023.
- Incidents: Respond promptly to IT,



server and security issues, and immediately report suspected data breaches, unauthorised access or misuse of company systems to management.

4. Data integration for dashboards

- Data pipelines: Connect and maintain data flows from the app database, payment gateway (Razorpay), CRM (Zoho), advertising and social media platforms into a central reporting setup.
- Data quality: Make sure the data is accurate, secure and refreshed on a regular schedule.
- Dashboards: Support the build and upkeep of business dashboards used by leadership.
- Tool integrations: Set up and maintain integrations between our tools, such as the CRM, Justdial, the WhatsApp vendor, social media platforms and Razorpay.

5. Coordination and documentation

- Vendors: Act as the technical point of contact for technology vendors and review their work.
- Documentation: Maintain clear documentation of systems, access and integrations, and share a weekly status update.

What we are looking for

Must-have

- B.Tech/BE/MCA in Computer Science or IT, or equivalent practical experience
- 1–3 years of hands-on experience in IT support, system administration or IT security
- Managing Linux servers or a VPS (e.g. Hostinger, AWS, GCP), including SSL, backups and test restores
- Domain, DNS and business email set-up (MX, SPF, DKIM, DMARC)
- Admin experience with business tools such as Google Workspace, Microsoft 365 or Zoho
- Access management and security practices: onboarding and offboarding, password and API key rotation, two-step authentication
- Valuable SQL skills (queries and joins on MySQL or PostgreSQL)
- Pulling data from tools through APIs or connectors (Postman, webhooks, Zapier or Make)
- Clear communication with non-technical teams

Good to have

- Experience with Razorpay, Zoho CRM, the WhatsApp Business API or Justdial
- Experience with a dashboard tool such as Looker Studio, Zoho Analytics, Power BI or Metabase
- Basic Python or Google Sheets automation for moving and cleaning data
- Docker or experience managing staging environments
- Awareness of the DPDP Act

📌 Tech Support & IT Executive (India)
🏢 Lifebynery Consultancy Private
📍 India