- Must Have – Expert
- Salesforce App Development using Apex, Lightning Web Components, and Flows

- Salesforce Development
- Troubleshooting and complex problem resolution
- Must Have – Proficient
- Salesforce Platform Architecture & Data Model Design
- REST/SOAP APIs and middleware integrations
- Salesforce Security Model including Profiles, Permission Sets, and Sharing Rules
- CI/CD and Salesforce Deployment, including Change Sets and DevOps tools
- Code Review, Development Best Practices & Performance Optimization

- Architecture

- Stakeholder Management

- Team Collaboration

- English communication skills
- Nice to Have – Proficient
- Salesforce Testing Framework, Unit Tests & Test Coverage
- Salesforce chat/chatbot and Agentforce knowledge

- Nice to Have
- Salesforce certifications such as Platform Developer II (PD2) or relevant Salesforce Architect certifications
- Lead the design and development of Salesforce solutions using Apex, Lightning Web Components (LWC), and Flows.
- Provide technical leadership for Salesforce platform architecture and data model design.




- Design and support integrations using REST/SOAP APIs and middleware platforms.
- Troubleshoot complex Salesforce application and integration issues.
- Guide implementation of the Salesforce security model, including Profiles, Permission Sets, and Sharing Rules.
- Support CI/CD and Salesforce deployments using Change Sets and DevOps tools.
- Conduct code reviews and promote development best practices and performance optimization.
- Provide technical guidance and support to development team members.
- Work closely with stakeholders to understand requirements and align technical solutions.
- Collaborate effectively with team members and other dependent teams.
- Support Salesforce testing practices, including unit testing and test coverage.
- Contribute to Salesforce chat, chatbot, and Agentforce solutions where applicable.
- Communicate technical concepts and delivery updates clearly in English.
- Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related discipline preferred.

📌 SFDC - Tech Lead - Service Cloud (Bengaluru)
🏢 Zensar
📍 Bengaluru