?? ???????????? ?? ??????: ??????? - ?????????? | ?-? ????? | IMMEDIATE JOINER | IN OFFICE

At CS Technologies, we are looking for experienced ServiceNow professionals with strong hands-on expertise in ?????????? ?? ??????? ???????? (????).

????????: Analyst - ServiceNow

??????????: 5-8 Years

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- Configure HRSD, Incident, Problem, Change, Request and Knowledge modules.
- Design and configure Workflows, Flow Designer, Business Rules, UI Policies and Client Scripts.
- Configure forms, fields, Service Catalogs, service portals, dashboards and reports.
- Manage ACLs, roles and basic security configurations.

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- Recommend best practices aligned with ServiceNow standards.
- Support end-to-end implementation, including configuration, testing and deployment.
- Collaborate with technical teams on integrations and customizations.

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- Prepare and execute SIT/UAT test cases.
- Support defect resolution and ensure quality delivery.
- Assist with release management and deployment activities.

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- Engage stakeholders to gather, analyze and document business requirements.
- Translate business needs into functional specifications and solution designs.




- Conduct workshops, requirement walkthroughs and solution demonstrations.

???? ??'?? ??????? ???
- 5-8 years of experience in ServiceNow functional roles.
- Strong hands-on ServiceNow HRSD configuration experience.
- Experience with ITSM or CSM modules.
- Knowledge of Flow Designer, Service Catalog and reporting.
- Understanding of Agile/Scrum methodologies.
- Strong stakeholder management and communication skills.

???? ?? ????
- Bachelor's degree or equivalent experience, preferably in Business, Technology Services, Computer Science, Information Systems or a related discipline.
- Experience in HR Technology transformations.
- Knowledge of reporting tools and dashboards.
- Exposure to governance and platform best practices.

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? [email protected]

Subject Line: Application - ServiceNow Analyst

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CS Technologies LLC | Workday Partner

? www.cstechnologiescorp.com | [email protected]

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📌 ServiceNow Analyst (Bengaluru)
🏢 CS Technologies
📍 Bengaluru