# : Service Coordinator – Sales Support

Department: Sales Coordination / Sales Operations

Industry: Home Elevators / Lift Industry

Role Type: Non-Sales – Coordination & Backend Support

Location: Chennai

### Job Summary

We are looking for a well-organized and detail-oriented Service Coordinator to support the sales team with backend coordination, data management, documentation, and reporting. This is a non-sales role focused on coordination and operational support. The candidate should have good MS Excel skills and excellent communication skills.

### Roles and Responsibilities

- Provide backend coordination and administrative support to the sales team.
- Maintain and update sales trackers, customer databases, and daily reports using MS Excel.
- Coordinate with internal departments to track customer requirements and project updates.
- Follow up with internal teams regarding order status, documentation, and pending activities.
- Prepare daily, weekly, and monthly MIS reports.
- Maintain accurate records of customer details, leads, and project status.
- Communicate professionally with customers and internal stakeholders regarding updates and requirements.




- Track pending tasks and ensure timely follow-up and closure.
- Prepare reports and share regular updates with the reporting manager.
- Manage emails, documentation, and other coordination activities as required.

### Required Skills
- Good MS Excel skills: Data entry, sorting, filtering, formulas, and report preparation.
- Excellent verbal and written communication skills.
- Positive coordination, follow-up, and organizational skills.
- Proficiency in MS Office and email communication.
- Attention to detail and ability to manage multiple tasks.
- Willingness to work in a backend coordination role without direct sales targets.

### Qualification & Experience
- Any graduate.
- 1–3 years of experience in sales coordination, backend operations, or administrative support preferred.
- Experience in the elevator, home improvement, or customer coordination industry will be an added advantage.

### Important Note

This is a non-sales role. The candidate will support the sales team through coordination, Excel reporting, documentation, and follow-ups. There are no direct sales or revenue-generation responsibilities.

📌 Service Coordinator (Chennai)
🏢 Nibav Home Lifts
📍 Chennai