JOB OPENING – SERVICE ADVISOR Popular Hyundai | Ernakulam Position: Service Advisor Location: Ernakulam, Kerala Job Responsibilities - Welcome customers and understand their vehicle service and repair requirements.

- Prepare accurate job cards based on customer complaints and vehicle condition.
- Explain required repairs, maintenance, and estimated costs to customers.
- Coordinate with technicians and the workshop team to ensure timely completion of jobs.
- Monitor the progress of repair and service work.
- Conduct vehicle inspections and identify additional service requirements.
- Provide regular updates to customers regarding vehicle status.
- Prepare and explain service estimates and final invoices.
- Ensure customer concerns are properly addressed and resolved.
- Conduct vehicle delivery after confirming that all required work has been completed.
- Maintain proper customer and service records.
- Ensure compliance with Hyundai service standards and company procedures.
- Maintain high levels of customer satisfaction and service quality.



Qualification - Diploma / Degree in Automobile or Mechanical Engineering preferred.
- Good knowledge of automobile servicing and maintenance.
- Previous experience as a Service Advisor in an automobile dealership will be an added advantage.
- Freshers with relevant qualifications and good communication skills may also apply.

Skills Required - Excellent communication and customer-handling skills.

- Good knowledge of automobiles and vehicle maintenance.
- Strong coordination and problem-solving skills.
- Good computer and documentation skills.
- Ability to work under pressure and meet deadlines.
- Customer-focused attitude and professional behaviour.

Location: Ernakulam Industry: Automobile / Automotive Service

Pay: ₹10,000.00 - ₹45,000.00 per month

Perks

- Health insurance
- Leave encashment
- Paid time off
- Provident Fund

Work Location: In person

📌 Service advisor (Kochi)
🏢 Popular Hyundai
📍 Kochi