Senior Playout Operator / Playout Operator II – Broadcast Operations

Location: Bangalore, India

Experience: 1–5 Years

Job Band: BPO 1/2/3

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Job Overview

We are seeking skilled and detail-oriented professionals to join our Broadcast Playout Operations team in Bangalore.

The role is responsible for managing broadcast playout activities, validating and loading television playlists and media materials into transmission platforms, and ensuring accurate and timely content delivery.

The successful candidate will serve as a key operational contact for playout delivery, coordinating with internal stakeholders and external broadcast partners, investigating and escalating content-related issues, monitoring service performance, maintaining accurate operational records, and driving continuous process improvements.

The position also involves supporting daily operational activities, reviewing workflow performance, providing guidance to team members, and ensuring consistent service delivery in line with established operational standards.

Key Responsibilities

Validate television playlists and media materials to ensure accuracy, completeness, and broadcast readiness.

Load and manage media content within broadcast transmission platforms, ensuring timely delivery for scheduled broadcasts.

Identify, investigate, resolve, and escalate missing, incorrect, or incomplete media materials and scheduling issues.

Act as a primary operational contact for playout delivery and coordinate effectively with internal teams and external broadcast partners.

Monitor daily playout workflows and ensure adherence to operational procedures and service-level agreements (SLAs).

Maintain accurate operational logs, prepare performance reports, and communicate service updates to relevant stakeholders and senior management.





Manage the insertion of secondary broadcast elements and support the configuration of new channels and services.

Review operational performance, identify workflow gaps, and recommend corrective actions.

Lead and contribute to process improvement initiatives, ensuring effective implementation and measurement of results.

Provide operational guidance, feedback, and support to team members to maintain quality and consistency.

Support management activities and ensure operational continuity when required.

Promote innovation, efficiency, and continuous improvement across broadcast operations.

Required Qualifications and Skills

1–5 years of relevant experience in broadcast playout operations, media operations, or a related broadcast environment.

Associate degree or equivalent professional experience.

Good understanding of media formats, audio formats, and media transport methods.

Hands-on experience with broadcast playout platforms, transmission systems, or media delivery workflows.

Solid analytical, troubleshooting, and problem-solving abilities.

Excellent written and verbal English communication skills.

Ability to prepare operational reports, process documentation, and communicate effectively with internal and external stakeholders.

Strong attention to detail and ability to manage time-sensitive operational activities.

Understanding of operational monitoring and performance management tools.

Familiarity with tools such as HP OpenView, Nagios, Catchpoint, Datadog, Recent Relic, or AppDynamics is an advantage.

Interest in technology, innovation, operational excellence, and continuous process improvement.

Ability to work independently and collaboratively in a fast-paced broadcast environment.

Work Schedule

Rotational shifts covering EMEA business hours up to 21:00 CET.

Weekend on-call support as required.

Additional Requirements

Willingness to work from the Bangalore office.

Flexibility to support changing operational priorities and broadcast delivery requirements

📌 Senior Playout Operator / Playout Operator II – Broadcast Operations (Bengaluru)
🏢 BIITECH
📍 Bengaluru