Role Overview: We are looking for a hands-on Senior Engineering Manager to lead the architecture, development and delivery of a scalable, carrier-grade Programmable Voice and AI Communication Platform supporting SIP, WebRTC, WebSockets and AI voice-agent integrations.

You’ll be Responsible For?

- Design and build a highly scalable, multi-tenant Programmable Voice/CPaaS platform.
- Lead development of SIP signaling, media processing, energetic call routing and programmable voice APIs.
- Implement inbound/outbound calling, call recording, IVR, DTMF, conferencing and call transfers.
- Enable real-time AI voice integrations through SIP, WebRTC and bidirectional WebSocket audio streaming.
- Ensure high availability, low latency, security and scalability for 10,000+ concurrent calls.
- Lead engineering teams, drive architecture decisions and own end-to-end delivery.

What You’d have?

- 12+ years of experience in building the high scalable systems with Voice & AI Platform Architecture.
- Strong experience with SIP, SDP, RTP/SRTP, RTCP and VoIP protocols.
- Hands-on expertise in OpenSIPS/Kamailio, RTPengine, Livekit and FreeSWITCH.
- Strong backend development experience in Golang.
- Knowledge of WebRTC, WebSockets, audio codecs, transcoding and media gateways.
- Experience with PostgreSQL, Redis,



Linux and Kubernetes/Nomad.
- Understanding of SIP trunking, carrier integrations, load balancing and quality-based routing.

Preferred Experience

- A hands-on engineering leader with strong VoIP/SIP architecture expertise and experience building scalable communication platforms from the ground up.
- Experience building CPaaS, VoIP or programmable voice platforms similar to Twilio, Plivo, Exotel or Vobiz.
- Exposure to AI voice-agent integrations using LiveKit, Vapi or similar platforms.
- Proven experience designing high-concurrency, carrier-grade communication systems.

Why join us?

- Impactful Work: Play a key role in strengthening HR operations and delivering a seamless employee experience across the organisation.
- Tremendous Growth Opportunities: Be part of a rapidly growing company with opportunities to build and improve HR processes and practices.
- Innovative Environment: Work alongside a collaborative team in a dynamic environment where ownership, accountability and innovation are valued.

Tanla is an equal opportunity employer. We champion diversity and are committed to creating an inclusive environment for all employees. www.tanla.com

📌 Senior Engineering Manager [Voice & AI Platforms] (Hyderabad)
🏢 Tanla Platforms
📍 Hyderabad