Company Description Hike Education is a growing EdTech organization that partners with top business schools to support and guide learners pursuing higher education. Founded in 2014 and headquartered in Noida, the company has expanded to more than five locations and continues to grow. Hike Education focuses on helping ambitious professionals upskill and advance their careers through distance MBA programs, bachelor’s degrees, and industry-relevant courses such as Data Science, Digital Marketing, Applied Finance, and various certificate programs offered by associated universities.

Having supported over 100,000 professionals in achieving their career objectives, the organization aims to build future leaders and skilled resources. Its culture centers on learner success, continuous improvement, and impactful educational outcomes.

Role Description The Senior Admissions Counselor is a full-time, on-site role based in Gurugram. This role involves guiding prospective learners through the admissions process, from initial inquiry to enrollment, by providing accurate information about programs, eligibility, and career outcomes. The counselor will conduct consultations via phone, email, and in-person meetings, understand learner goals, and recommend suitable programs in coordination with partner universities.

Daily responsibilities include managing leads, following up with prospective learners,



maintaining detailed records in CRM systems, and meeting enrollment and conversion targets. The role also includes collaborating with academic and marketing teams to improve admissions processes, contributing to outreach activities, and ensuring a professional, supportive experience for every applicant.

Qualifications

- Candidates should possess strong Communication and Interpersonal Communication skills to engage effectively with diverse learners and stakeholders.
- Candidates should possess solid Customer Service skills to provide timely support, address queries, and ensure a positive admissions experience.
- Candidates should possess demonstrated Sales skills, including lead management, consultative selling, and meeting enrollment targets.
- Candidates should possess a good understanding of the Education domain, preferably with experience in EdTech, higher education, or academic counseling.
- Bachelor’s degree in any discipline; a postgraduate degree or MBA is an advantage.
- Prior experience (typically 2–5 years) in admissions, counseling, inside sales, or education consulting is preferred.
- Proficiency with CRM tools, MS Office, and data tracking for reporting and performance analysis.
- Ability to work in a rapid-paced workplace, manage multiple leads, and meet deadlines and targets ethically.

📌 Senior Admissions Counselor (Gurugram)
🏢 Hike Education
📍 Gurugram