Offshore || SaaS Configuration Engineer

HI Folks

Please check the JD and share your updated resume to my email [email protected] and ping me on whatsapp (+91 (phone hidden)) along with your resume

Working hours , 11:00-8:00 PM IST

6 months to 1 year contract

100% Remote

We are sourcing for an experienced SaaS Configuration Engineer to join a global consulting firm within their GenAI portfolio.

The Configuration

Engineer will support the deployment, configuration, integration, and governance of enterprise AI and SaaS platforms. This individual will play a critical role in scaling and optimizing enterprise GenAI solutions, including ChatGPT Enterprise, Claude Enterprise, and Gemini, while partnering closely with security, compliance, architecture, and product stakeholders. This is a hands-on technical role where you will act as a senior individual contributor, driving platform initiatives, leading technical discussions, and coordinating cross-functional efforts. The position requires someone who can thrive in a rapidly evolving SaaS ecosystem and adapt to changing business and technology priorities. This position is fully remote in EST only, supporting global teams.

REQUIRED SKILLS AND EXPERIENCE

-7+ years of experience supporting, configuring, implementing, or administering enterprise SaaS platforms.

-Experience with API and enterprise integration architecture

-Understanding of agentic frameworks and scaling enterprise AI products/tools





-Proven experience supporting Enterprise platform implementations, Platform configuration and administration, Identity access management, Security and compliance reviews, Architecture governance processes, Enterprise feature rollouts, etc.

-Excellent communication skills, experience collaborating directly with business stakeholders and executive-level partners.

-Robust understanding of Agile delivery methodologies and sprint-based development environments.

-Main thing looking for is

-Brings SaaS configuration experience

-Working on entperise SaaS. Identify access management, integrations with other Saas applications

-If they have this experience will be able to acclimate very easy.

-DOES NOT WANT anyone that is building applications. This is not a software engineer

-Beneficial: any GenAI experience, tools

-More on enterprise side, managing the applications being an admin of these applications.

-Done L3 support for any SaaS applications.

-Will help the way they approach

-If they have built something using GenAI-good with MCPs,

-Working with the MDM: the windows teams, Mac to deploy an app. Need to understand the requirements, the process of how the app is deployed.

-Set up Octa, Zamel,???

-Experience with API good.

-If they have worked managing a team.

-Okay here but now over 2 people, need to be hands on themselves. This is not a managerial role

-7-8 years.

📌 SaaS Configuration Engineer (India)
🏢 Sapphire Software Solutions
📍 India