Job Summary

Topform Restaurant Group is looking for an experienced, dynamic, and result-oriented Restaurant Manager to oversee the complete restaurant operations at our Chevayur, Calicut outlet.

The ideal candidate should have strong leadership, operational management, customer service, and team-handling skills. The candidate will be responsible for managing the entire restaurant operations, ensuring smooth day-to-day functioning, maintaining food quality and service standards, controlling operational costs, and driving overall business performance.

Key Responsibilities

1. Overall Restaurant Operations

- Manage and supervise the complete day-to-day restaurant operations.
- Ensure smooth functioning of all departments, including Kitchen, Service, Billing, and Housekeeping.
- Maintain operational standards and ensure SOP compliance.
- Monitor daily opening and closing procedures.
- Ensure the restaurant is always maintained in a skilled and customer-friendly environment.

1. Staff Management & Leadership

- Train, supervise, and motivate restaurant staff.
- Prepare staff duty rosters and manage shift scheduling.
- Monitor employee attendance, punctuality, grooming, and performance.
- Ensure proper coordination between kitchen and service teams.
- Handle staff grievances and maintain discipline.
- Build a positive and productive working environment.

1. Customer Experience & Service Excellence

- Ensure excellent customer service and guest satisfaction.
- Handle customer complaints, feedback, and escalations professionally.
- Monitor service speed, order accuracy, and overall dining experience.




- Implement strategies to improve customer retention and repeat business.

1. Sales & Revenue Management

- Monitor daily sales, revenue, and business performance.
- Work towards achieving monthly sales targets.
- Identify opportunities to increase revenue and average order value.
- Monitor dine-in, takeaway, and online delivery operations.
- Prepare and submit daily operational and sales reports to management.

1. Inventory & Cost Control

- Monitor food inventory, stock movement, and store management.
- Ensure proper stock rotation and minimize wastage.
- Monitor food cost, labour cost, and other operational expenses.
- Coordinate with purchase and kitchen teams for stock requirements.
- Ensure proper handling of cash, billing, and daily settlements.

1. Food Safety, Hygiene & Quality

- Ensure high standards of food quality and consistency.
- Maintain cleanliness and hygiene across the restaurant.
- Ensure compliance with FSSAI and other applicable food safety regulations.
- Conduct regular hygiene and safety inspections.
- Ensure proper storage and handling of food materials.

1. Reporting & Coordination

- Prepare daily, weekly, and monthly operational reports.
- Coordinate with HR, Finance, Purchase, Kitchen, and Management teams.
- Monitor KPIs and take corrective actions wherever required.
- Implement management instructions and company policies effectively.

Pay: ₹25,000.00 - ₹36,000.00 per month

Benefits

- Food provided
- Internet reimbursement
- Leave encashment

Experience:
- Restaurant management: 3 years (Preferred)

Language:
- Hindi (Preferred)

Work Location: In person

📌 Restaurant Manager (Chevayoor)
🏢 TOPFORM RESTAURANT GROUP
📍 Chevayoor