We are seeking a dedicated and detail-oriented Reservations Executive to join our team in Tamil Nadu. The ideal candidate will play a crucial role in managing reservations and ensuring a seamless booking experience for our guests. As a Reservations Executive, you will be responsible for handling inquiries, processing bookings, and providing exceptional customer service to enhance guest satisfaction.

Key Responsibilities

- Manage incoming reservation requests via phone, email, and online platforms.
- Process bookings accurately and efficiently, ensuring all guest preferences are noted and accommodated.
- Maintain up-to-date knowledge of room availability, rates, and promotions to provide accurate information to guests.
- Collaborate with other departments, such as front office and housekeeping, to ensure a smooth guest experience.




- Handle guest inquiries and resolve any issues related to reservations in a timely manner.
- Assist in maintaining the reservation system and ensure data accuracy.
- Provide support in generating reports related to bookings and occupancy rates.

Required Skills

- Strong knowledge of reservations systems and processes.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and manage multiple tasks.
- Attention to detail and solid organizational skills.
- Proficiency in Microsoft Office Suite and other relevant software. If you are passionate about hospitality and have a knack for providing outstanding service, we encourage you to apply for this exciting opportunity as a Reservations Executive.

This job is provided by Shine.com

📌 Reservations Executive (Chennai)
🏢 EduRun Group
📍 Chennai