Life & Pensions, Annuities, or Retirement Insurance are highly preferred. However, candidates from Healthcare Insurance or Property & Casualty (P&C;)

Responsibilities

- Shift Timings: Adaptable with rotational shift, including nightshift
- Responsible for sharing process updates with ops team.
- Responsible for daily inventory/ transactions management
- Should highlight any gaps / change management in current SOP's
- Must be able to develop process documents such as procedures, workflows, other training documents
- Should participate in projects initiated at a team level
- A team player who can collaborate with team members and clients on daily basis and is able to participate in brainstorming session with Team Leaders and SMEs to help them identify process efficiency

Qualifications

- Qualification: Graduate




- 1-6 Years of professional experience preferably in operations

Required Skills

- Job Skill: Insurance Operations (Life, Pensions, Annuities, Retirement) / P&C;
- Ability to communicate in English (verbal & written) to discuss subject matter with clients in a clear and professional manner
- Should be able to develop system and process understanding
- Must be able to understand principles of insurance, insurance contracting, claims and policy servicing functions
- Independent, detail-oriented and self-motivated
- Ability to prioritize work within assigned caseload
- Proficiency using MS Office with good typing speed

📌 Process Associate (Nagpur)
🏢 Tata Consultancy Services
📍 Nagpur