Company Description JadeCaps is an AI-first property management and monetization platform transforming the short-term rental landscape across India and Southeast Asia. By combining dynamic pricing, calendar synchronization, AI chatbots, and owner dashboards, JadeCaps helps second-home owners maximize earnings while ensuring high-quality guest experiences. The company currently supports 500+ property owners across India, Indonesia, Thailand, and Dubai, delivering higher occupancy and streamlined operations.

Through brands like StayJade, RedOlive, and Jade PMS, JadeCaps serves both leisure and business travelers with curated stays and an AI-powered operating system for short-term rentals. The team focuses on standardizing the fragmented STR industry in Asia by uniting technology and hospitality for better returns and scalable growth.

Role Description The Owner Relations Associate is a full-time, on-site position based in the Greater Bengaluru Area. In this role, the associate will serve as a primary point of contact for property owners, managing onboarding, clarifying policies, and ensuring owners understand JadeCaps’ technology, pricing, and service offerings.

Responsibilities include handling owner queries, coordinating documentation and contracts, tracking financial performance, and collaborating with internal teams to resolve issues promptly. The associate will support end-to-end relationship management,



from initial outreach to ongoing engagement, and gather owner feedback to inform process improvements and product enhancements. This role requires proactive communication, attention to detail, and a commitment to delivering a seamless, transparent experience for owners across the portfolio.

Qualifications

- Strong foundation in Law to review agreements, manage compliance, and support contract-related discussions with property owners.
- Proficiency in Finance to understand payouts, revenue reports, and basic financial analysis related to property performance.
- Experience in Project Management to coordinate onboarding, handle multiple owner accounts, and track progress across initiatives.
- Research skills to analyze market trends, owner feedback, and competitive offerings, supporting data-driven decision-making.
- Exposure to Product Development to collaborate with product and operations teams and translate owner needs into product improvements.
- Excellent communication and interpersonal skills, with the ability to build trust and maintain long-term stakeholder relationships.
- Solid organizational skills, detail orientation, and comfort working with digital tools and dashboards.
- Bachelor’s degree in Business, Law, Finance, Hospitality Management, or a related field; experience in real estate, hospitality, or property management is an advantage.

📌 Owner Relations Associate (Bengaluru)
🏢 JadeCaps
📍 Bengaluru