Company Description JadeCaps is an AI-first property management and monetization platform focused on short-term rentals across India and Southeast Asia. The company empowers second-home owners with energetic pricing, calendar sync, AI chatbots, and owner dashboards to maximize earnings while maintaining high guest satisfaction. JadeCaps currently supports 500+ owners in India, Indonesia, Thailand, and Dubai, improving occupancy, pricing, and operational efficiency.

Its ecosystem includes StayJade, a Gen Z-focused luxury stay brand; RedOlive, a premium furnished apartment offering for mid- to long-term urban stays; and Jade PMS, an AI-powered operating system for short-term rentals. By combining technology and hospitality, JadeCaps is helping standardize the fragmented STR industry in Asia and shape the future of regional travel.

Role Description The Owner Relations Associate is a full-time, on-site role based in the Greater Bengaluru Area, focused on supporting and growing JadeCaps’ network of property owners. This role involves acting as the primary point of contact for owners, addressing their queries, sharing performance insights, and ensuring a smooth, transparent experience across all JadeCaps brands and platforms. The Associate will coordinate onboarding, gather documentation, support pricing and revenue discussions, and liaise with internal teams such as operations, finance, and product to resolve owner issues promptly.

Day-to-day responsibilities include tracking owner satisfaction, managing agreements, updating property data in internal systems,



and contributing feedback to improve owner dashboards and processes. The role requires a proactive, detail-oriented professional who can build long-term relationships and help owners realize the full earning potential of their properties.

Qualifications

- Strong understanding of Law, including basic knowledge of contracts, property-related regulations, and compliance considerations.
- Foundational skills in Finance, such as interpreting revenue reports, understanding pricing and cost structures, and supporting owner payout reconciliation.
- Proficiency in Project Management, with the ability to coordinate onboarding, track deliverables, manage timelines, and collaborate across teams.
- Solid Research capabilities to analyze market trends, benchmark performance, and gather owner feedback for continuous improvement.
- Exposure to Product Development or product-thinking, including the ability to share structured feedback on owner tools, dashboards, and workflows.
- Excellent written and verbal communication skills, with the ability to present performance data and explain policies clearly to diverse stakeholders.
- Strong relationship-building and stakeholder management skills, with a customer-centric mindset and attention to detail.
- Comfort working with digital tools and platforms; familiarity with property management or hospitality technology is an advantage.
- Bachelor’s degree in Business, Hospitality, Law, Finance, or a related discipline, or equivalent practical experience.
- Prior

📌 Owner Relations Associate (Bengaluru)
🏢 JadeCaps
📍 Bengaluru