Role & responsibilities

Operational Support (40%)

- Provide functional and technical support for Oracle Recruiting Cloud

- Resolve tickets related to requisitions, candidate management, offer management, and reporting

- Troubleshoot system issues and coordinate with Oracle Support when needed

- Monitor system performance and data integrity

- Support global recruiters and hiring managers across time zones

Configuration & Maintenance (30%)

- Configure ORC modules (requisitions, candidates, offers, onboarding)

- Maintain recruitment workflows, approval rules, and business processes

- Update job templates, offer templates, and email notifications

- Manage user access, roles, and security

- Support quarterly Oracle Cloud releases and testing

Stakeholder Collaboration (20%)

- Partner with Global Talent Acquisition team on requirements and enhancements

- Conduct training sessions for recruiters and hiring managers

- Gather feedback and identify opportunities to improve recruitment processes

- Communicate system changes and new features to stakeholders

- Collaborate with Germany IT team on architecture and strategy

Reporting & Analytics (10%)

- Create and maintain recruitment dashboards and reports

- Analyze recruitment data to identify trends and insights





- Support compliance reporting and audit requirements

- Document recruitment metrics and KPIs

Preferred candidate profile

Experience

- 4-6 years Oracle HCM Cloud experience with 2+ years focused on Recruiting Cloud

- Hands-on experience with ORC configuration and support

- Experience supporting recruitment/talent acquisition teams

- Track record working with global stakeholders

Functional Skills

- Deep knowledge of Oracle Recruiting Cloud modules

- Understanding of end-to-end recruitment processes

- Familiarity with talent acquisition best practices

- Experience with Oracle HCM reporting and BI Publisher

Technical Skills

- Oracle HCM Cloud configuration and security

- Basic understanding of integrations (OIC, REST APIs)

- Proficiency with Oracle HCM reporting tools

- Troubleshooting and root cause analysis

Soft Skills

- Excellent English communication (written and verbal)

- Robust customer service orientation

- Ability to explain system functionality to non-technical users

- Patience and empathy when supporting frustrated users

Education

- Bachelor's degree in HR, IT, Business Administration, or related field

📌 Oracle Recruiting Cloud (ORC) (Bengaluru)
🏢 Acesoft Labs
📍 Bengaluru