Role Summary

Security Engineer will be responsible for day-to-day operations, troubleshooting, and policy administration of AppGate ZTNA and iBoss Secure Web Gateway (SWG) platforms in a enterprise environment.

Key Responsibilities

- 3 to 12 years of hands-on experience in enterprise network security, systems operations environment.
- Minimum 2–6 years working directly with Appgate SDP (ZTNA) and cloud-managed iBoss Secure Web Gateway (SWG) architectures.
- Handle incident, request, and change management tickets within SLA
- Perform policy and configuration changes using Config-as-Code (CaC) workflows validate changes through CI/CD pipelines and change governance processes
- Familiarity with pipeline tools (e.g., GitLab CI/CD, GitHub Actions, or Jenkins) to run validation testing and automate platform API calls.
- Troubleshoot ZTNA access issues (authentication, entitlement, connectivity) and SWG issues (URL filtering, access blocks, SSL inspection)
- Monitor and maintain web content filtering, malware defense, and data loss prevention (DLP)



rules across the iboss cloud environment
- Assist with log pipeline delivery and cross-platform health checks (e.g., iboss telemetry syncing into SIEM or Endpoint tools)
- Perform initial root cause analysis (RCA) and create and update documentation (SOPs/runbooks)

Key Competencies

- Strong troubleshooting and analytical skills for access-related issues
- Good understanding of Zero Trust / SASE architecture principles
- Ability to correlate issues across layers (endpoint → network → ZTNA → SWG → application)
- Experience in incident management and SLA-driven delivery
- Knowledge of policy-based access control and proxy behavior
- Solid collaboration and communication skills across technical teams
- Proactive mindset toward problem management and automation opportunities

Certifications (Preferred)

- Zero Trust / SSE certifications

Microsoft Security / Azure certifications

📌 Openings for Security Engineer – ZTNA (AppGate) & SWG (iBoss)
🏢 HCLTech
📍 Noida