Company Description Vedantu is a LIVE online learning platform that connects students with leading educators across India through interactive virtual classes. Learners can choose from a large pool of top teachers and benefit from real-time doubt resolution, quizzes, and engaging activities. The platform focuses on personalized learning experiences that help students improve performance and achieve strong academic outcomes.

Vedantu emphasizes fun, engaging, and effective LIVE learning to support consistent results for its students. Prospective team members join a mission-driven organization committed to transforming how education is delivered and experienced.

Role Description The Operations Associate will support day-to-day center operations at Vedantu’s Tirupati location, ensuring a smooth experience for learners, parents, and staff. This full-time, on-site role includes coordinating class schedules, maintaining student records, and assisting with onboarding and support for learners and educators. The role involves handling queries from students and parents, resolving basic operational issues, and escalating concerns to relevant teams when needed.

The Operations

Associate will collaborate with cross-functional teams to streamline processes, track operational metrics,



and implement improvements that enhance service quality. The role also includes performing administrative tasks, preparing reports, and supporting local initiatives that promote learner engagement and satisfaction.

Qualifications

- Candidates should possess strong Operations skills, including process coordination, task management, and attention to detail.
- Candidates should possess excellent Interpersonal Skills to collaborate with educators, learners, and internal teams.
- Candidates should possess solid Analytical Skills to track data, interpret basic metrics, and support process improvements.
- Candidates should possess clear and skilled Communication skills for both verbal and written interactions.
- Candidates should possess Customer Service skills to respond to inquiries, address concerns, and support a positive learner experience.
- Ability to work on-site in Tirupati, manage multiple tasks, and adapt to a fast-paced education environment.
- Proficiency with common office software and basic data entry; familiarity with online learning platforms is an advantage.
- Preferred educational background: bachelor’s degree in business, commerce, education, or a related field, or equivalent practical experience.

📌 Operations Associate (Tirupati)
🏢 Vedantu
📍 Tirupati