FOR THE POSITION OF OFFICER/SENIOR OFFICER FOR OPERATIONS DEPARTMENT

National E-Governance Services Ltd. (NeSL) is an Information Utility (IU), registered with Insolvency & Bankruptcy Board of India (IBBI) under IBC, 2016, for its Operations Department is looking for candidates to work in a completely computerised environment, with knowledge and experience in IBC, 2016 & allied Regulations and Banking domain, especially loans/advances & in Information Technology.

Position Name:

Officer/Senior Officer

:

As an Officer in IU Operations the candidate should be able to carry out day-to-day activities related to Information Utility operations like- completion of KYC formalities, entity registration, facilitating authentication of information by users, supporting DDE transactions, resolving issues raised by the users related to IU operations, rectification of errors in submission of information etc.

The candidate should be well-versed with technical know-hows of Software as a Service (SaaS) and cloud-based business applications and CRMs.

Age:

Age not more than 30 years

Qualification:

Graduate/Postgraduate in any discipline, preferably with exposure to Insolvency and Bankruptcy Code and technology, in any capacity.

Experience:

1 to 5 years of work experience in banks/ in the financial services sector/service industry (may be relaxed for suitable candidates)

Skill Sets / Requirements:

- Excellent command in communication and drafting skills.




- Ability to work in a team, strong understanding of requirements of the client/reporting officers and provide the most effective solution.
- Proficiency in working with MS-Office (Word, Excel and Power point)
- Knowledge of CRMS/AI Tools
- Knowledge of IBC, 2016
- Exposure to the ISMS environment preferred.
- Result oriented approach with a go-getter attitude
- Robust analytical and problem-solving skills with attention to detail and accuracy.
- Understanding of banking operations, lending processes, and loan documentation.
- Familiarity with SaaS platforms, digital workflows, and technology-driven operations.

Ability to effectively manage user queries and engage with diverse stakeholders.
- Strong process orientation with a focus on compliance, data quality, and accuracy.
- Knowledge of KYC/AML requirements and digital onboarding processes will be an added advantage.
- Ability to identify operational risks and support process improvement initiatives.
- Capability to handle multiple tasks effectively while meeting timelines and service standards.
- Strong interpersonal skills and ability to work collaboratively in a dynamic environment.
- High level of ownership, accountability, and customer-centricity.
- Quick learner with the ability to adapt to changing business, regulatory, and technology environments.

Work Location:

Bangalore

📌 Officer/Senior Officer-Operations (Bengaluru)
🏢 National E-governance Services
📍 Bengaluru