Company Description MobiKwik is India’s leading FinTech platform, offering digital payments, credit, and investment products to both consumers and merchants. As a technology-first company, MobiKwik uses big data analytics and advanced data science, including machine learning, to deliver seamless financial experiences. Founded in 2009, the platform is trusted by over 189 million users across the country.

Customers use MobiKwik to pay for everyday needs, such as utility bills, e-commerce, food delivery, and shopping at large retail chains and local Kirana stores via more than 4.92 million merchants. The company’s mission is to build world-class payments and credit products tailored for Bharat.

Role Description The Key Account Manager role is a full-time, hybrid position based in Meerut, with some flexibility for work from home. This role is responsible for managing and growing relationships with key merchant accounts, ensuring their needs are met and identifying opportunities for increased engagement with MobiKwik products. Day-to-day activities include monitoring account performance, analyzing transaction data, coordinating with internal teams to resolve issues, and implementing business plans that drive revenue and usage.

The Key Account

Manager will regularly interact with merchants,



provide proactive customer service, conduct reviews to track progress against goals, and prepare reports and insights for stakeholders. The role also involves collaborating with sales, product, and operations teams to optimize solutions for key accounts.

Qualifications

- Candidates should possess strong Key Accounts and Account Management skills to handle strategic merchant relationships and drive long-term growth.
- Candidates should possess solid Analytical Skills and Business Planning capabilities to interpret data, forecast performance, and design effective account strategies.
- Candidates should possess excellent Customer Service skills to address merchant needs, resolve concerns promptly, and maintain high satisfaction levels.
- Relevant experience in fintech, financial services, or payments, preferably in a client-facing or account management role.
- Robust communication and negotiation skills, with the ability to present insights and influence stakeholders.
- Ability to work in a hybrid environment, manage time effectively, and collaborate across cross-functional teams.
- Bachelor’s degree in Business, Finance, Marketing, or a related field; an MBA or equivalent postgraduate qualification is an advantage.

📌 Key Account Manager (Meerut)
🏢 Mobikwik
📍 Meerut