Key Responsibilities

- Provide technical support for desktops, laptops, printers, and mobile devices.

- Install, configure, and maintain Windows and macOS operating systems.

- Troubleshoot hardware, software, network, and peripheral issues.

- Install, configure, and support Microsoft Office 365 and other business applications.

- Manage user accounts, passwords, and permissions using Active Directory.

- Configure email clients such as Microsoft Outlook/WPS and resolve mailbox-related issues.

- Diagnose and resolve LAN, Wi-Fi, VPN, and network connectivity problems.

- Perform software installations, upgrades, patches, and antivirus updates.

- Maintain inventory of IT assets, including laptops, desktops, and accessories.

- Coordinate with vendors for hardware warranty and repair services.

Required Skills & Qualifications

- Bachelor's degree or diploma in Computer Science, Information Technology.

- 24 years of experience in IT support, helpdesk, or desktop support.

- Robust knowledge of Windows operating systems, Microsoft 365, Active Directory, and basic networking.

- Experience with hardware troubleshooting, printer support, and remote desktop tools.

📌 It Support Executive (New Delhi)
🏢 Mns Credit Management Group
📍 New Delhi