Job Summary:

We are looking for an experienced HR Executive for the HRBP role. Candidates with prior experience in the BPO industry will be preferred.

Key Responsibilities:

- Manage attendance, leave, regularization, employee records, and handle HR-related queries.
- Coordinate with the Payroll team regarding attendance, salary, incentives, and other payroll-related activities.
- Handle employee grievances, engagement, retention, and employee relations.
- Support performance management, disciplinary actions, policy implementation, and ensure compliance.
- Manage absenteeism, notice period, exit formalities, and Full & Final settlement coordination.
- Prepare and maintain HR MIS reports related to hiring, attrition, attendance, and employee movements.




- Ensure smooth execution of HR processes and provide timely support to employees and the Operations team.

Required Skills & Experience:

- 1-3 years of HR experience, preferably in the BPO / Customer Service industry.
- Strong experience in both Recruitment and HR Operations.
- Good knowledge of MS Excel and HRMS.
- Strong communication, coordination, and interpersonal skills.
- Ability to work in a target-driven and quick-paced BPO environment.
- Strong follow-up and problem-solving abilities.

📌 Human Resource Business Partner (Kolkata)
🏢 Mervice Infotech Private
📍 Kolkata