Company Description PAL Heights Group of Hotels is a hospitality brand in Bhubaneswar that focuses on creating lifelong connections with guests through genuine care, sincerity, and excellent service.

The group operates two properties: PAL Heights, a luxury 4-star hotel in the city center beside a shopping mall, and PAL Heights Mantra, an upscale hotel located on the way to Cuttack. Both hotels offer a full range of facilities, including well-appointed rooms, banquets, multiple dining outlets, coffee shops, bars, gym, spa, swimming pool, and a night club. These properties serve business travelers, couples, families, and event guests, hosting everything from corporate conferences to weddings.

Team members join a professional setting that values high standards, guest satisfaction, and continuous improvement in hospitality.

Role Description The Housekeeping Supervisor is a full-time, on-site role based at PAL Heights Hotels in Bhubaneswar. This role oversees daily housekeeping operations, ensuring guest rooms, public areas, back-of-house spaces, and service areas are clean, well-maintained, and meet hotel standards.

The Housekeeping

Supervisor assigns tasks, monitors performance, and supports team members in housekeeping and laundry, while coordinating closely with front office and maintenance to address guest requests and room issues promptly. The role includes inspecting rooms and common areas, managing inventory of cleaning supplies and linens,



training and coaching staff on procedures and safety, and maintaining compliance with health and hygiene protocols.

The Housekeeping

Supervisor also handles guest feedback related to cleanliness and service, helps resolve concerns, and contributes to a positive, efficient work environment.

Qualifications

- Candidates should possess strong Supervisory Skills to lead housekeeping teams, allocate tasks, train staff, and maintain performance standards.
- Candidates should possess solid Housekeeping expertise in room cleaning procedures, public area maintenance, and adherence to hygiene and safety protocols.
- Candidates should possess Laundry skills, including handling linens, operating laundry equipment, and maintaining quality and inventory control.
- Candidates should possess Customer Service and Communication skills to interact effectively with guests and colleagues, respond to requests, and manage feedback professionally.
- Previous experience as a Housekeeping Supervisor is must.
- Knowledge of hotel operations, cleaning chemicals, and equipment safety is required.
- Ability to work flexible hours, including weekends and holidays, based on hotel requirements.
- Basic computer literacy for handling reports, room status updates, and inventory records is required
- A diploma or certification in Hotel Management is prefered and equivalent practical experience will be considered.

📌 Housekeeping Supervisor ( for hotel ) (Bhubaneswar)
🏢 PAL Heights Group of Hotels
📍 Bhubaneswar