About Uni Seoul
Uni Seoul is an impulse lifestyle brand built on cute aesthetics. Founded in 2023 and headquartered in Pune, we run 18 stores in India's leading malls and high streets, with 1,000+ in-house designed products priced from ₹99 to ₹2,999. Alongside our stores, we sell through our own site at uniseoul.in and on quick-commerce platforms.
We closed our Series A in 2026, led by Riverwalk Holdings and Sauce.vc. We are building a structured business at speed: 25 stores by the end of this financial year, 100+ stores next year, and a long-term path to 500 stores across India, the UAE and Southeast Asia.
About the role The Head of Retail is the CEO of Uni Seoul's store business. You will own the retail P&L;, the full store network, and everything it takes to open the next store well: choosing the city, winning the site, building the store and running it to target. Every retail function reports to you. That covers Area and Cluster Managers and their store teams, Expansion and Business Development, Projects and Design, Visual Merchandising, and Retail Excellence.
Your mandate is to take us from 18 stores to 25 by the end of this financial year and to 100+ stores next year, while lifting the productivity of every store we already run. That means sharp calls on cities, malls, formats and operating models (company-owned, franchise and partner-operated). It also means building the people, systems and rhythm that let the network grow without losing the in-store magic our customers love.
You will work directly with the founders, sit on the leadership team and present the retail business at board reviews.
Key responsibilities
Retail P&L; and store performance
• Own the retail P&L; end to end: revenue, gross margin, store-level EBITDA and operating costs across the network.
• Drive same-store sales growth, trading density, conversion, average bill value and units per bill, store by store.
• Set monthly and quarterly targets, run weekly business reviews and act rapid on stores that slip.
• Work with buying,
merchandising and supply chain on assortment, replenishment, stock health and markdowns for ageing inventory.
Expansion and business development
• Build and run the expansion plan: which cities, which malls and high streets, which formats, and in what order.
• Lead negotiations with mall developers and landlords on rent, revenue share, fit-out support and lock-in terms.
• Approve an investment case for every new store (capex, break-even, payback) and review each store against it after opening.
• Manage our mix of company-owned, franchise and partner-operated stores, including governance of partner and franchise stores.
Projects and new-store openings
• Own the new-store pipeline from LOI to launch day: design, fit-out, licences, hiring, stock and launch activity.
• Deliver every opening on its date and within its capex budget, and build a repeatable opening playbook.
Store operations and customer experience
• Lead Area and Cluster Managers to run consistent, high-standard stores in every city.
• Own SOPs, store audits, shrinkage and loss prevention.
• Protect the Uni Seoul experience: visual merchandising, store design, service standards, NPS and Google ratings.
People and leadership
• Hire, coach and hold accountable the heads of each retail department.
• Plan manpower and productivity per store with HR, bring down attrition and build a bench of ready-now Store and Area Managers.
• Work with Brand and Marketing on store launches and local activations, and with the Growth team on omnichannel journeys between stores, D2C and quick commerce.
Data, systems and governance
• Run retail on one set of numbers: store P&Ls;, dashboards and POS/ERP data that every manager uses.
• Present retail performance and plans at leadership and board reviews.
Who we're looking for
Must-haves
• 15+ years in retail, with at least 5 years leading a multi-city store network with full P&L; ownership.
• A track record of fast, disciplined expansion: many stores opened across cities, and deals done with India's leading mall developers.
• Experience in lifestyle, fashion, beauty, accessories, gifting or specialty retail, where the store experience does the selling.
• A strong commercial grip on store unit economics: fixed rent versus revenue share, capex payback, inventory productivity.
• Has led senior managers and built the teams, processes and SOPs that let a network scale.
• Comfortable running the business on data, using POS, ERP and BI dashboards.
• Happy to travel often and spend real time on the shop floor.
Good-to-haves
• Has run retail as a business head inside a fast-growing, investor-backed brand.
• Experience with franchise or partner-operated store models.
• Exposure to international retail expansion, especially the UAE or Southeast Asia.
• A working understanding of omni-channel retail, with stores, D2C and quick commerce feeding each other.
Why Uni Seoul
• Run the store business of one of India's fastest-growing lifestyle brands, scaling from 18 stores to 100+ next year.
• A seat at the leadership table, working directly with the founders and presenting to the board.
• The chance to build the retail playbook (formats, expansion engine and team) that takes the brand across India and abroad.
• Competitive compensation with ESOP eligibility.
How to apply
Send your CV to
[email protected] with the subject line “Application for Head of Retail”. In three lines or fewer, tell us about the best store you ever turned around, and the first thing you changed.
📌 Head of Retail (Pune)
🏢 Uni Seoul
📍 Pune