Dubai-based business outsourcing and consulting company, established in 2006, with operations in the UAE and India. The company provides a wide range of services, including HR and payroll management, finance and accounting, IT consulting, digital marketing, branding, customer support, and web and mobile application development. It serves businesses across industries such as travel, aviation, insurance, and financial services, helping clients improve operational efficiency, reduce costs, and enhance customer experience.

Position – Head of Systems @ Kochi

Office Location : Infopark Phase 2, Kochi, Kerala- 682303

Position Summary The Head of Systems is responsible for the strategic direction, operational performance, and security governance of the organization's IT infrastructure and enterprise systems. This role leads the IT infrastructure team, oversees cloud and on-premise platforms, and ensures high availability, regulatory compliance, and business continuity.

Key Responsibilities

- Infrastructure Strategy & Management:
- Define and execute the enterprise systems strategy to support business growth and digital transformation.
- Oversee server, network, cloud (AWS/Azure), and database architecture to maintain optimal performance and uptime.
- Security, Compliance & Risk Governance:
- Implement information security frameworks, zero-trust policies, and access controls.
- Direct security assessments (VA/PT), disaster recovery planning, and ensure compliance with ISO 27001, SOC 2, and data protection regulations.
- Operational Delivery & Vendor Oversight:
- Lead daily IT operations,



maintaining strictly defined Service Level Agreements (SLAs) and Key Performance Indicators (KPIs).
- Manage IT procurement, vendor contracts, software licensing, and annual CAPEX/OPEX budgets.
- Team Leadership:
- Direct and mentor systems administrators, network engineers, and technical support staff.

Key Qualifications
- Experience: Minimum 12 years of progressive IT infrastructure experience, with at least 5 years in a leadership role.
- Technical Expertise:
- Proven experience with cloud enterprise platforms (AWS, Azure) and virtualization technologies (VMware, Hyper-V).
- Strong technical knowledge of enterprise operating systems (Windows Server, Linux), networking, firewall architectures (Fortinet, Sophos), and EDR/MDR security tools.
- Education: Bachelor's degree in Computer Science, Information Technology, or a related field (Master's preferred).

Required & Recommended Certifications
- Security & Governance (Mandatory)

- CISSP (Certified Information Systems Security Professional) orCISM (Certified Information Security Manager)
- ITIL v4 Foundation / Managing Skilled

2. Systems & Cloud Infrastructure (Minimum One Required)
- AWS Certified Solutions Architect – ProfessionalorMicrosoft Certified: Azure Solutions Architect Expert
- MCSE / Microsoft Certified: Windows Server Hybrid Administrator Associate
- VMware Certified Professional (VCP)orRHCE (Red Hat Certified Engineer)

3. Management & Controls (Preferred)
- PMP (Project Management Professional)

Should you require any further information, please feel free to reach me at my below coordinates.

📌 Head of Systems (Kochi)
🏢 Talent Corner HR Services
📍 Kochi