HCL Tech hiring for fresher candidates - Virtual Drive - Nagpur Location

Interview Date : 05 Nov 2026

Drive timing: 12: 00 PM to 1:00 PM

Meeting Link

Microsoft Teams meeting

Join: https://teams.microsoft.com/meet/47541249766335p=pUYY49tbHbsI7bAfy8

Meeting ID: 475 412 497 663 35

Passcode: ro95eG7f

Hiring Alert |Customer Support | Nagpur

We are looking for dynamic and customer-focused Level 1 support to join our team in Nagpur! If you are passionate about IT support and resolving customer issues, this is a great opportunity to kick-start or grow your career.

Role: Level 1 (Customer Service Representative)

Location: Nagpur

Shift: 24x7 Rotational

Week Offs: 2 Rotational Offs

Experience: Fresher

What You'll Do

Handle customer queries via calls,



emails, and tickets

Perform initial troubleshooting & issue resolution

Log and manage incidents using ticketing tools (ServiceNow preferred)

Ensure timely updates, follow-ups, and proper documentation

Escalate complex issues to higher support levels

Deliver high customer satisfaction

What We're Looking For

Robust communication skills

Basic IT troubleshooting knowledge

Willingness to work in rotational shifts

Freshers & early professionals are welcome

B.Tech, BCA, MCA and M.Tech not eligible

📌 HCLTech Virtual Drive Fresher Hiring -Nagpur 05- Nov
🏢 HCL TechBee
📍 Nagpur