10 Nov
|
RAJBAGH WELLNESS
|
Udaipur
10 Nov
RAJBAGH WELLNESS
Udaipur
Rajbagh- A Holistic Wellness Retreat, located approximately 40 km from Udaipur city, is looking for a professional, well-presented, and guest-oriented Front Office Executive to join our team on an urgent basis.
We are looking for someone with excellent communication skills, a welcoming personality, strong software proficiency, and a good understanding of premium hospitality and guest relations.
Role DescriptionThe Front Office Executive will be responsible for managing guest interactions, reservations, check-ins and check-outs, billing, guest records, and coordination with various departments to ensure a seamless guest experience.
The candidate should be confident in handling front office software, maintaining accurate records, and coordinating guest requirements with the medical, wellness, housekeeping, and other operational teams.
Qualifications
- 1–4 years of experience in Front Office / Guest Relations, preferably in luxury hotels, resorts, wellness retreats, or premium hospitality.
- Excellent verbal and written communication skills.
- Professional personality with excellent grooming and etiquette.
- Good understanding of front office operations, guest handling, and reservation management.
- Proficiency in Property Management Systems (PMS).
- Good working knowledge of MS Office, Excel, billing systems, and email communication.
- Ability to independently manage reservations, check-in/check-out entries, billing, guest records, and reports through software.
- Strong interpersonal, coordination, and problem-solving skills.
- Ability to handle guest queries, feedback, and complaints professionally.
- Ability to work in shifts and manage responsibilities independently.
- Willingness to relocate to and work at the Rajbagh campus.
Key Responsibilities
- Welcome guests and ensure a warm, professional arrival experience.
- Handle guest check-ins, check-outs, registrations, and billing coordination.
- Manage reservations, room allocations, guest details, and booking updates through front office software.
- Handle incoming calls, enquiries, emails, and guest requests.
- Maintain accurate guest information, reservations, billing records, occupancy details, and daily reports using software.
- Coordinate with medical, wellness, housekeeping, and F&B; teams for seamless guest services.
- Assist guests with schedules, appointments, therapies, and other requirements.
- Handle guest feedback and coordinate timely resolution of concerns.
- Ensure timely and accurate system updates and front office documentation.
- Maintain professional communication, grooming, and service standards.
- Ensure smooth coordination between guests and all operational departments.
- Maintain the highest standards of hospitality and guest experience.
What We Offer
- Opportunity to work in a premium wellness and hospitality workplace.
- Professional growth and learning opportunities.
- Accommodation at the Rajbagh campus.
- Meals available on campus.
- Location: Rajbagh- A Holistic Wellness Retreat, approximately 40 km from Udaipur city.
Urgent Hiring – Immediate Joiners PreferredJoining Requirement: Candidates must be available to join within 7 days.
📌 Front Office Executive (Udaipur)
🏢 RAJBAGH WELLNESS
📍 Udaipur