Company Description Spree Hospitality is a fast-growing hospitality management company with pan-India operations and global ambitions, focused on delivering elevated service in the mid-market segment. The company is committed to offering guests a memorable “Spree” experience, rather than just a stay, through attentive and personalized hospitality.

Spree

Hospitality fosters a agile environment for team members, emphasizing internal growth and promotions into leadership roles such as General Manager, Head of Department, and Supervisor. The organization values individuals who are passionate about hospitality and eager to accelerate their careers in a supportive, growth-oriented setting. Interested applicants are encouraged to share detailed information about their background and preferences when applying.

Role Description The Front Office Associate is a full-time, on-site role based in the Pune Division, responsible for managing day-to-day front desk operations. This role includes greeting and assisting guests, handling check-in and check-out procedures, managing reservations, and responding to guest inquiries in person, over the phone, and via email.

The Front Office

Associate maintains accurate records, coordinates with other departments to ensure smooth guest experiences,



and addresses guest issues promptly and professionally. The role also involves handling payments, maintaining front office cleanliness and organization, and consistently upholding Spree Hospitality’s service standards.

Qualifications

- Candidates should possess strong customer-facing skills, including Customer Service and Communication abilities.
- Candidates should possess front desk operational skills, including Receptionist Duties and Check-in responsibilities.
- Candidates should possess professional interaction skills, including Phone Etiquette and courteous guest handling.
- Candidates should possess basic computer proficiency, familiarity with hotel management or reservation systems, and comfort with email and documentation.
- Candidates should possess a guest-centric mindset, attention to detail, problem-solving skills, and the ability to remain calm under pressure.
- Candidates should possess the ability to work flexible shifts, including weekends and holidays, and collaborate effectively with diverse teams.
- A diploma or degree in Hospitality Management or a related field, and prior front office or hotel experience, are beneficial.

📌 Front Office Associate (Shirur)
🏢 Spree Hospitality
📍 Shirur