We are looking for detail-oriented and proactive US Onboarding Associates / Specialists to support the candidate onboarding process across various US regions. The role primarily involves coordinating with candidates to complete onboarding paperwork, reviewing submitted documents, checking I-9 forms for completeness and accuracy, and ensuring all required documentation is in place before handing over candidate profiles to the concerned team for further processing.

Key Responsibilities

- Review candidate onboarding paperwork and supporting documents to ensure all required information is complete, accurate, and compliant with defined guidelines.

- Identify unclear, incomplete, or non-compliant documents and coordinate with candidates to obtain corrected or resubmitted documents.

- Review I-9 forms to ensure they are properly filled out, complete, and free from missing information or discrepancies.

- Upload verified documents and maintain accurate candidate records in the designated system.

- Follow up with candidates who have pending onboarding requirements through US calls, emails, and messaging platforms.

- Identify duplicate candidate profiles and escalate discrepancies or exceptions as per the defined process.

- Ensure candidate profiles and documentation are complete before handing them over to the concerned team for further onboarding activities.

- Manage assigned cases and make timely follow-up calls to meet defined process timelines and productivity expectations.

- Maintain accuracy, confidentiality,



and compliance while handling sensitive candidate information.

- Be open to cross-training on other processes or departments as per workload and business requirements.

Required Skills & Qualifications

- Excellent verbal and written communication skills.

- Prior US calling experience is required.

- Good interpersonal skills and the ability to communicate professionally with candidates.

- Solid attention to detail and ability to identify errors or missing information in documents.

- Basic computer proficiency and familiarity with MS Office and email communication.

- Ability to manage multiple cases and follow up proactively.

- Willingness to work in shifts aligned with US business hours.

Added Advantage

- Prior experience in US employee onboarding processes.

- Knowledge of Form I-9, employment eligibility documentation, and related compliance requirements.

- Experience handling candidate documentation, background verification, or HR operations.

- Familiarity with onboarding platforms, applicant tracking systems (ATS), or HRMS tools.

Ideal Candidate Profile The ideal candidate should have excellent communication skills, confidence in handling US-based candidate calls, strong attention to detail, and the ability to manage documentation-related activities efficiently. Candidates should be proactive, adaptable, willing to learn, and comfortable working across different processes based on business requirements.

📌 Fresher | US Onboarding Associate/Specialist | Ghansoli, Mahape (Navi Mumbai)
🏢 Inspiroz It Services
📍 Navi Mumbai