About the Company

Nbackpackers is an established travel company specialising in educational tours, group travel and experiential travel programmes. We are expanding our operations into domestic and international FIT holiday packages and are looking for a dynamic, sales-oriented travel professional to join our team.

Key Responsibilities

1. FIT Sales & Customer Handling

- Handle holiday enquiries generated through digital marketing, website, WhatsApp and referrals.
- Understand customer requirements, budgets and travel preferences.
- Prepare and present customised domestic and international holiday packages.
- Conduct regular follow-ups, negotiate with customers and convert enquiries into confirmed bookings.
- Achieve monthly sales and profitability targets.

2. Holiday Packages & Quotations

- Design customised itineraries for families, couples, honeymooners and small groups.
- Prepare competitive quotations with appropriate profit margins.
- Coordinate with hotels, DMCs, transport providers and other travel suppliers.
- Maintain updated destination knowledge, package rates and supplier information.

3. Booking & Tour Operations

- Manage confirmed bookings, including hotels, transfers, sightseeing and other travel arrangements.
- Coordinate with suppliers to ensure timely confirmations and smooth tour execution.
- Maintain accurate booking records, payment schedules and customer documentation.
- Provide customer support before, during and after travel.
- Resolve operational issues and ensure customer satisfaction.

4. CRM & Reporting





- Use TraviYo CRM for itinerary preparation, lead tracking, quotations and booking management.
- Maintain accurate records of enquiries, follow-ups, bookings and sales.
- Submit daily sales and operations reports.
- Coordinate with the digital marketing team to improve lead quality and conversion.

### Candidate Requirements

- Minimum 2–3 years of relevant experience in FIT holiday sales and operations with a travel agency or tour operator.
- Working knowledge of domestic and international holiday destinations.
- Experience in preparing customised itineraries, costing and quotations.
- Good communication, negotiation and customer-handling skills.
- Understanding of hotel bookings, DMC coordination and travel suppliers.
- Comfortable working with CRM software, MS Excel, email and WhatsApp.
- Self-motivated, target-oriented and capable of independently managing enquiries through booking completion.
- Experience with TraviYo or similar travel CRM software will be an added advantage.

### What We Offer

- Chance to join and grow with a new FIT holiday business vertical.
- Competitive fixed salary with performance-linked incentives.
- Support from an established digital marketing team.
- Career growth opportunities based on performance.

Interested candidates may share their updated CV along with current salary, expected salary and notice period at (phone hidden). Pay: ₹20,000.00 - ₹25,000.00 per month

Benefits

- Paid sick time
- Paid time off

Work Location: In person

📌 FIT Sales & Operations Executive (Laxmi Nagar)
🏢 Delhi Delight
📍 Laxmi Nagar