Job Role

Developing and managing relationships with channel partners, leveraging our Customer Relationship Management (CRM) system to drive sales growth, and enhance customer satisfaction.

This role requires strong communication skills, a thorough understanding of sales processes, and the ability to work collaboratively with internal teams and external partners.

Professionally answer incoming calls from potential and existing customers regarding channel sales, product information, pricing, and promotions.

Respond promptly and efficiently to customer inquiries received via phone, email, or other channels.

Accurately document all customer interactions, inquiries, and resolutions in the CRM system.

Escalate complex issues or inquiries to the appropriate team members or departments.

Provide basic support to channel partners by answering their queries and directing them to appropriate resources.

Requirements

Experience - 1 to 2 years

Qualification : ITI, Diploma in Electronics or Electrical, B Tech in Electrical or Electronics

Location Bangalore

Benefits

PF , ESI , Insurance and other Advantages

📌 Executive CRM (Bengaluru)
🏢 Hykon India
📍 Bengaluru