Company Description LanceSoft, Inc., founded in 2000, is a global provider of workforce solutions and IT services serving a wide range of industries and enterprise clients. The organization focuses on connecting businesses with the right talent and individuals with meaningful opportunities, emphasizing fairness and a personalized, human-centric approach.

LanceSoft’s services include temporary and permanent staffing, SOW engagements, payrolling, RPO, application development, project management, and engineering solutions. With over 5,000 professionals supporting more than 110 clients worldwide, including Fortune-level companies, LanceSoft operates from its headquarters in Herndon, VA and maintains 32+ regional offices across North America, Europe, Asia, and Australia, along with multiple delivery centers in India.

Role Description The Employee Relations and Care Executive is a full-time, hybrid role based in Indore, with flexibility for partial work from home. This role focuses on fostering positive employee relations, supporting employee engagement initiatives, and ensuring a high standard of care and responsiveness to employee concerns.

Daily responsibilities include addressing employee queries, managing grievance resolution, coordinating employee engagement activities, and maintaining clear communication between employees and management.



The role also involves supporting onboarding and orientation, collecting and analyzing feedback to improve workplace culture, and collaborating with HR and leadership teams to implement employee-centric policies and programs. The Executive is expected to document interactions and outcomes, maintain confidentiality, and ensure compliance with company policies and local regulations.

Qualifications

- Strong Interpersonal Skills and Employee Relations capabilities to build trust and manage sensitive issues effectively.
- Excellent Communication skills (verbal and written) to facilitate clear, respectful, and timely information sharing.
- Customer Service and Employee Engagement skills to deliver high-quality support and drive participation in engagement activities.
- Experience in HR support, employee care, or people operations within a corporate or service-oriented workplace.
- Ability to work in a hybrid setting, manage time effectively, and handle multiple priorities in a fast-paced environment.
- Sound judgment, conflict resolution skills, and a commitment to confidentiality and ethical conduct.
- Proficiency in MS Office and common HR or ticketing systems; familiarity with HR best practices is an advantage.
- Bachelor’s degree in Human Resources, Psychology, Business Administration, or a related field preferred.

📌 Employee Relations, and Care Executive (Indore)
🏢 LanceSoft
📍 Indore