Job Purpose "This position is open with Bajaj Finance Ltd." Engage with channel partners to build and strengthen relationships. Build distribution for Rural Consumer Product Finance and distribution mapping for Rural Consumer Product Finance.

Duties and Responsibilities

- Achieving & exceeding business goals and targets for Consumer Durables.
- Creating a strong & compliant sales culture to drive acquisitions, profitability, and employee development.
- Manage the distribution through dealer relations and servicing the dealers, addressing their concerns appropriately.
- Managing the delinquency of the business sourced to ensure the health of the portfolio.
- Effectively engage Operations & Risk teams to understand and contribute to overall processes & profitability across locations.
- Identifying the need for sales training, analyzing changing market trends, channel deployment, etc. Providing feedback & suggestions to the RSM/NSM.
- Ensure implementation of promotional plans & contests and suggest new and innovative promotion plans for the area of work.
- Recruiting and retaining high performers.
- Ensuring the highest levels of employee relationship, motivation & engagement to drive results & high levels of employee satisfaction.
- Supporting the collections team in ensuring 100% collections.

Major Challenges:

- Struggling to find and keep talented employees.
- Customers always seeking the latest technology, most productive service, instant gratification, and a customized experience.
- Retaining employees as they have the banking sector as an option available.
- Online market impact in the field.

Decisions:

- Implement a sales management process that guides the team's decision on how to effectively manage time and decide whom to spend with.
- Connect with field teams, spending maximum time with our team. Link performance with rewards and recognition based on their achievement.
- Design and develop a customer (dealer and business partner) visit frequency plan for their field.

Interactions:Internal Clients:



Roles you need to interact with inside the organization to enable success in your day-to-day work:

- Provide market and product-related feedback to HO (Managers/Senior hierarchy).
- Credit Team for high-ticket approvals.
- Operations for customer services and file disbursement.
- Risk team for approval declined cases due to specific reasons (e.g. policy).
- FCU Team for fraud case validation.
- Collections for bucket cases and FEMI cases or problematic cases.

External Clients: Roles you need to interact with outside the organization to enable success in your day-to-day work:

- External clients include dealer and business partners. Identify new key dealer outlets and new business partners to support sales by achieving origination targets.
- ASSC (Authorized Sales Service Center), serving the existing external walk-in customers at dealers and increasing business opportunities.

Required Qualifications and Experiencea) Qualifications:

- Graduation/Post graduation.
- Strong analytical skills to drive channel performance and profitability.
- People & relationship management skills.
- Excellent communication and negotiation skills.

b) Work Experience:

- Graduation/Post graduation with 4 to 6 years and MBA with 3-4 years of relevant experience in sales.

DimensionsKey Numerical Data Financial Dimensions: (Quantifiable numerical amounts)

- As a manager, you'll need to define business scope. Defining what is needed is the first step, setting business goals, and allocating to the team. The business scope should have a tangible objective for the organization.
- In festive seasons, a minimum of 15k cases in a quarter.
- Normal days, a minimum of 9k cases in a quarter.
- Cross-sell targets: 650 IPC to be maintained.

Other Dimensions:

- Total Team Size: 29
- Number of Direct Reports: 6
- Number of Indirect Reports: 23 (off-role)
- Number of Outsourced Employees: 18 (ASCC)
- Number of Locations: in the range of 5 to 7
- Number of Products: 2

Locations Job Level: GB02

Job Title: Deputy Manager - Solar Finance, Sales

Job Location Country: India

State: ODISHA

Region: East

City: Rourkela

Location Name: Rourkela

Tier: Tier 3

📌 Deputy Manager - Solar Finance (India)
🏢 Bajaj FinServ
📍 India