? WE ARE HIRING | DELIVERY HEAD – US IT STAFFING, TALENT ACQUISITION & ACCOUNT MANAGEMENT

? Role: Delivery Head – US IT Staffing, Talent Acquisition & Account Management

? Location: Remote (Noida)

? Experience: 8–15 Years

⏳ Employment Type: Full-Time

Lead. Manage. Scale. Deliver.

We are looking for an experienced, strategic, and business-oriented DELIVERY HEAD – Talent Acquisition & Account Management to drive our US IT Staffing and Recruitment operations.

The ideal candidate should have a strong background in US IT Staffing, delivery management, business development, and client relationship management. The individual will be responsible for leading recruitment teams, managing existing client accounts, acquiring new clients, handling client POCs, converting business opportunities, and driving revenue growth.

? Key Responsibilities

1. Delivery & Operations Management

- Own overall US IT staffing and recruitment delivery.
- Lead recruitment operations through team leads, managers, and recruiters.
- Establish delivery strategies, targets, SLAs, and performance metrics.
- Monitor team productivity, submission ratios, interview conversions, and placement closures.
- Ensure consistent delivery quality and operational efficiency.

2. Account & Client Management

- Manage and strengthen relationships with direct clients, implementation partners, and prime vendors.
- Oversee existing client accounts and understand current and future hiring requirements.
- Lead client discussions, account reviews, and escalations.
- Ensure client satisfaction, retention, and long-term partnerships.
- Identify opportunities for account growth, cross-selling, and additional business.
- Take ownership of existing client relationships and ensure consistent business engagement.

3. Team Leadership & Talent Acquisition

- Lead, mentor,



and manage recruitment managers, team leads, and recruiters.
- Build and scale high-performing recruitment teams.
- Define recruitment strategies and workforce planning.
- Establish performance benchmarks and review team KPIs.
- Drive accountability, productivity, and continuous improvement.

4. US Staffing & Recruitment Strategy

- Oversee C2C, W2, W2 Contract, and Full-Time staffing operations.
- Ensure effective management of multiple client requirements across technology domains.
- Drive recruitment planning, talent pipeline development, and delivery optimization.
- Ensure compliance with US staffing processes and documentation standards.

5. Business Development & Client Acquisition

- Identify, approach, and acquire new US IT staffing clients.
- Generate new business opportunities and convert prospects into active client accounts.
- Manage client POCs (Points of Contact) and build strong business relationships.
- Demonstrate a proven ability to convert client discussions and business opportunities into successful staffing engagements.
- Lead client presentations, business discussions, negotiations, and commercial engagements.
- Develop strategic partnerships with direct clients, implementation partners, and prime vendors.
- Drive revenue growth, account expansion, and profitability.
- Collaborate with sales and business development teams to achieve organizational growth objectives.

? Required Experience & Skills





- 8–15+ years of experience in US IT Staffing and Recruitment.
- 3–5+ years in a leadership role managing recruitment delivery, client accounts, or staffing operations.
- Strong understanding of US staffing models: C2C, W2, W2 Contract, and Full-Time.
- Proven track record of acquiring new US IT staffing clients and generating business.
- Prior experience managing client POCs and successfully converting business opportunities into engagements.
- Strong experience managing, retaining, and expanding existing client accounts.
- Experience managing direct clients, implementation partners, and prime vendors.
- Proven experience leading recruitment teams and managing delivery operations.
- Solid understanding of US IT staffing markets and recruitment processes.
- Strong business acumen with an understanding of revenue generation, pricing, margins, and profitability.
- Excellent client relationship management, communication, negotiation, and leadership skills.
- Experience managing account performance, delivery KPIs, and business growth.

⭐ Ideal Candidate Profile

We are looking for a strategic and business-driven professional who can independently manage US IT staffing delivery, lead recruitment teams, acquire new clients, manage existing accounts, handle client POCs, and convert business opportunities into successful engagements.

The candidate must possess strong business acumen, excellent client management capabilities, and a proven track record of driving both

HOW TO APPLY – YOUR NEXT CHANCE STARTS HERE!

Are you ready to take the next step in your Staffing Leadership career?

? Send your updated CV to: [email protected]

Don't miss this opportunity to lead delivery, win new business, and drive growth in US IT Staffing!

📌 Delivery Head / Sr Account Manager – US IT Staffing (India)
🏢 Arkhya Tech
📍 India