Job Title: Customer Support Executive – International Chat Process (Non-Voice)

Job Summary We are looking for enthusiastic and customer-focused individuals to join our International Customer Support team. The role involves assisting international customers through chat support, resolving queries, providing accurate information, and ensuring a positive customer experience.

Key Responsibilities

- Handle customer queries through live chat and email.
- Provide timely and accurate resolutions to customer concerns.
- Understand customer requirements and offer appropriate solutions.
- Maintain professional communication and ensure customer satisfaction.
- Follow process guidelines, quality standards, and response-time targets.
- Escalate complex issues to the appropriate teams whenever required.
- Maintain accurate records of customer interactions.

Skills & Requirements

- Excellent written English communication skills.
- Good typing speed with accuracy.
- Robust problem-solving and customer-handling abilities.




- Basic computer knowledge and familiarity with MS Office.
- Ability to multitask and manage multiple chat conversations.
- Positive attitude, patience, and willingness to learn.

Eligibility
- Freshers and experienced candidates can apply.
- Any Graduate / Undergraduate (as per process eligibility).
- Candidates comfortable working in rotational shifts.
- Must be willing to work in an international customer support environment.

Job Details
- Position: Customer Support Executive
- Process: International Chat Support (Non-Voice)
- Work Mode: [Work from Office / Hybrid / Remote]
- Shift: Rotational / International Shifts
- Employment Type: Full-Time
- Rotational Week Off

If you have good written communication skills and enjoy helping customers, we would love to hear from you! Skills: eligibility,chat,customer,communication,customer support,communication skills

📌 Customer Support Executive - WFO/ WFH / Hybrid - Walkin 10th & 11th Nov,2026 (Chennai)
🏢 TechGlora Integrated IT Services
📍 Chennai