Customer Support Executive ( Voice Support) (Bengaluru)

Customer Support Executive ( Voice Support) (Bengaluru)

10 Nov
|
Arokee
|
Bengaluru

10 Nov

Arokee

Bengaluru

We are looking for enthusiastic and customer-oriented Customer Support Executives for one of our esteemed clients to join their team in Bangalore. In this role, you will handle customer inquiries via phone, deliver exceptional service, and ensure high customer satisfaction levels.

Key Responsibilities

- Handle incoming customer queries via voice calls efficiently and professionally.
- Understand customer needs, troubleshoot issues, and provide accurate, timely resolutions.
- Maintain high standards of quality, customer satisfaction, and call performance metrics.
- ⁠Record customer interaction details accurately in the system.

Eligibility & Requirements
- Communication Skills: Excellent verbal communication skills in English.
- ⁠Shift Availability:



Willingness to work in night shifts (rotational/fixed as per business needs).
- ⁠Service Agreement: Willing to sign a 1-year service agreement.

Experience: Open to freshers and experienced candidates with a background in voice support.

Shift Timings & Transport

- Shift 1: 5:00 PM – 2:00 AM
- ⁠Shift 2: 2:00 AM – 11:00 AM

Transport Note: Please note that cab facility will not be provided currently.

In case your interested please share your profile to [email protected], Please tag or share this with anyone who might be interested!

Thanks & Regards,

Poornima

📌 Customer Support Executive ( Voice Support) (Bengaluru)
🏢 Arokee
📍 Bengaluru

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