Customer Support Executive – Domestic Blended Voice (Noida)

Customer Support Executive – Domestic Blended Voice (Noida)

10 Nov
|
Orrica Edge
|
Noida

10 Nov

Orrica Edge

Noida

About the role

Orrica Edge is hiring 50 Customer Support Executives for a domestic blended voice process (inbound and outbound calls) at our Sector 63, Noida office. Freshers are welcome to apply. You will receive 20 days of paid training. There are no sales targets and no sales pressure.

Key responsibilities

- Handle incoming and outgoing customer calls professionally

- Understand customer queries and concerns, and provide accurate information and resolutions

- Follow process guidelines, communication standards and proper call etiquette

- Escalate complex queries to the concerned department when required

- Maintain service quality and ensure a positive customer experience

Who can apply

- Freshers, graduates and undergraduates

- Good verbal communication skills in Hindi and English

- Basic understanding of customer handling and problem-solving





- Comfortable with rotational shifts and rotational week offs

- Willing to work from the office in Sector 63, Noida

Salary and advantages

- Salary range: ₹14,000 – ₹24,000 per month

- Candidates with fluent English communication can earn up to ₹24,000 per month, based on interview performance

- Monthly CTC starts from ₹18,650 (in-hand from ₹14,350)

- Paid training of 20 days with a stipend of ₹200 per day

- No sales targets

Shift details

- Any 9-hour shift within the 6:00 AM to 12:00 AM window

- Shift allocation is based on business requirements

- Rotational week offs

Pay: ₹14,000.00 - ₹24,000.00 per month

Language

- English (Preferred)

Work Location: In person

📌 Customer Support Executive – Domestic Blended Voice (Noida)
🏢 Orrica Edge
📍 Noida

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