WALK-IN DRIVE | 5+ OPENINGS | CUSTOMER SUCCESS MANAGER | HYDERABAD

Outstanding at building customer relationships? Know how to turn customer satisfaction into business growth? We want to meet you!

Snovasys Software Solutions Ltd. is expanding its Customer Success team and looking for enthusiastic, customer-focused professionals to join us.

We're hiring 5+ Customer Success Managers for our flagship B2B SaaS product, Time Champ – Workforce Analytics & Productivity Management Platform.

Position Details

- Role: Customer Success Manager (CSM)
- Experience: 2–4 Years
- Open Positions: 5+
- CTC: ₹4–6 LPA
- Work Location: Hyderabad
- Work Mode: Work From Office (Mandatory)
- Employment Type: Full-time

What will you be responsible for?
- Manage end-to-end customer onboarding and implementation.
- Build strong relationships with customers and key stakeholders.
- Drive product adoption, engagement and customer satisfaction.
- Conduct product demonstrations, training and business reviews.
- Handle customer escalations and ensure timely resolution.
- Drive customer retention, subscription renewals and churn prevention.
- Identify upselling and cross-selling opportunities.
- Monitor customer health, CSAT, NPS and account performance.
- Collaborate with Sales, Product, Implementation and Technical Support teams.

What are we looking for?
- 2–4 years of experience in Customer Success, Account Management or Client Relationship Management.
- Experience working with B2B SaaS products or technology platforms.
- Good understanding of customer onboarding, product adoption and retention.
- Strong verbal and written communication skills.
- Excellent relationship management and problem-solving abilities.




- Exposure to CRM platforms such as Salesforce, HubSpot or Zoho.
- Ability to manage multiple customer accounts independently.

Added advantage: Experience in HR Tech, HRMS, Workforce Management, Employee Monitoring or Productivity SaaS products. WALK-IN INTERVIEW DRIVESaturday, 14 November 2026

Sunday, 15 November 2026

⏰ Interview Timings: 10:00 AM – 5:00 PM

? Interview Venue:

Snovasys Software Solutions Ltd.

Phoenix H10, Tower 2, 6th Floor, B102,

Phoenix SEZ Access Road, Phase 2,

HITEC City, Hyderabad – 500081.

MANDATORY PRE-REGISTRATIONInterested candidates must complete the registration form before attending the walk-in interview.

? Candidate Registration Form:

https://forms.cloud.microsoft/e/p9Ui7Rqs9w

After submitting the form, please share your updated CV through either:

Email: [email protected]

WhatsApp: +91 (phone hidden)

Email Subject: Application – CSM Walk-in – Your Name

Please mention your

- Total and relevant experience
- Current CTC
- Expected CTC
- Notice period
- Current location
- Earliest joining date

Interview Process
1. HR Screening
2. Practical Customer Success Assessment
3. CS / Product Functional Interview
4. Final Face-to-Face Management Interview

Candidates should carry an updated resume and a valid photo ID for office entry. Who should apply?

If you're passionate about customer success, enjoy working with SaaS products and want to grow in a customer-facing business role, we'd love to meet you!

Know someone who fits? Tag them, share this post or refer them to us.

Let's build stronger customer relationships together.

Contact Person:

Visweswara Reddy

Talent Acquisition | Snovasys Software Solutions Ltd.

? [email protected]

? +91 (phone hidden)

📌 Customer Success Manager (Hyderabad)
🏢 Time Champ
📍 Hyderabad