- Handle customer inquiries via phone, email, and chat with professionalism and care.
- Coordinate with healthcare professionals to ensure smooth service delivery.
- Manage appointment scheduling, insurance verification, and patient registration.
- Maintain accurate documentation of interactions and resolutions.
- Provide guidance on medical billing and insurance queries.
Must Have
- Must have International voice process experience
- Must have been worked in or working in full night shift( 11 pm- 8 am)
- High-speed internet and reliable PC or laptop required.
- Prior experience with a US-based healthcare process is a robust plus.
- Are you someone who thrives in a night shift environment and enjoys making a real impact in people’s healthcare experiences?
📌 Customer service executive (Chennai)
🏢 Hire22.ai
📍 Chennai
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