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Key Responsibilities

- Source used car loan business through dealers, direct sales, referrals, and channel partners.

- Develop and maintain robust relationships with used car dealers, DSAs, brokers, and customers.

- Conduct customer profiling and preliminary credit assessment.

- Collect and verify customer documents as per company policy.

- Coordinate with credit, operations, and documentation teams for loan processing.

- Ensure timely loan disbursement and customer onboarding.

- Achieve monthly disbursement, login, and revenue targets.

- Monitor portfolio performance and support collection teams in reducing delinquency.

- Ensure compliance with KYC, RBI guidelines, and internal credit policies.

- Generate market intelligence regarding competition, pricing, and customer trends.

- Maintain MIS and daily activity reports.

📌 Customer Service Executive - Car Finance - Used Car Loans - Raipur - Pujari Chambers (3rd Floor) - CSE*
🏢 Tata Capital
📍 Raipur