Company Name: DIAMETRIC BUILDS PVT. LTD.

Job Title: CRM Executive

Job Location: Greater Noida West

Experience: 1–3 Years

Department: Customer Relationship Management

We are looking for a professional and customer-oriented CRM Executive with excellent communication and client-handling skills. The candidate will be responsible for managing client interactions, handling queries, maintaining regular follow-ups, and coordinating with internal departments to ensure customer satisfaction.

Key Responsibilities

- Handle client calls, WhatsApp messages, and emails professionally.
- Maintain regular follow-ups with existing and potential clients.
- Understand client requirements and provide appropriate information and updates.
- Coordinate with internal departments for timely resolution of client queries.
- Maintain client records, communication history, and follow-up status.
- Schedule client meetings and coordinate appointments.
- Share project updates and relevant information with clients.




- Handle client complaints and escalate unresolved issues to management.
- Prepare daily and weekly reports of calls, follow-ups, and client status.
- Maintain positive client relationships and ensure customer satisfaction.

Required Skills

- Excellent verbal communication and speaking skills.
- Good command of Hindi and basic-to-positive English.
- Confident in handling client calls and professional conversations.
- Strong follow-up and coordination skills.
- Basic knowledge of MS Excel and Google Sheets.
- Knowledge of CRM software is preferred.
- Good interpersonal and problem-solving skills.

Candidate Requirements

- Graduate in any stream.
- 2–5 years of experience in CRM, Customer Support, Client Coordination, or Relationship Management.
- Freshers with excellent communication skills may also apply.

Job Type Full-Time | Work from Office

Pay: ₹40,000.00 - ₹50,000.00 per month

Work Location: In person

📌 Customer Relationship Manager (CRM) (Ghaziabad)
🏢 Diametric Builds
📍 Ghaziabad