Position: Citizen Service Executive

Company: DCG Data-core Systems (India) Pvt. Ltd.

Location: Dalhousie, Kolkata (Work from office)

Employment Type: Contractual

Responsibilities

- Handle inbound calls (non – technical) and assist in query solving
- Transfer calls to relevant departments as required
- Maintain professional and helpful tone

Eligibility

* Fresher with Graduation (technical / honors) mandatory

- Fluent in Bengali & Hindi; English is a plus
- Flexible working in all shifts as:

- Morning: 6:30 AM – 1:00 PM
- Evening: 1:00 PM – 9:00 PM
- Night: 9:00 PM – 6:30 AM

* Open to 6 day’s work week
- Immediate joiners preferred

Salary & Advantages:
- Fixed salary and allowance up-to INR 14,000.00 per month
- PF, ESI and statutory benefits
- Shift allowance and OT pay

Job Type: Full-time

Pay: ₹13,000.00 - ₹14,000.00 per month

Benefits

- Provident Fund

Education:
- Bachelor's (Required)

Language:
- Bengali, Hindi and English (Required)

Shift availability:
- Overnight Shift (Required)
- Night Shift (Required)
- Day Shift (Required)

Work Location: In person

📌 Customer Care Executive (Bidhannagar)
🏢 DCG Data-Core Systems (India
📍 Bidhannagar