Job Title: Client Servicing Executive

Industry and Organization : EdTech- ChalksnBoard

Location: Bangalore

Experience: 1–3 Years

Employment Type: Full-time

Job Summary

We are seeking a proactive and detail-oriented Client Servicing Executive to manage day-to-day operational activities and ensure seamless client support. The role involves coordinating with internal teams, managing student/institutional clients, and ensuring smooth delivery of educational services and products.

Key Responsibilities

Client Servicing

Act as the primary point of contact for students, parents, schools, or institutional clients.

Handle client queries, escalations, and concerns via email, calls, and CRM tools.

Ensure timely resolution of issues related to course access, payments, schedules, and content.

Conduct regular follow-ups to ensure client satisfaction and retention.

Support onboarding of new clients and provide product/service walkthroughs.

Coordinate renewals, feedback collection,



and service improvement initiatives.

Required Skills & Competencies

Solid communication and interpersonal skills.

Excellent coordination and multitasking abilities.

Client-first mindset with problem-solving orientation.

Proficiency in MS Excel, Google Workspace, CRM tools, and LMS platforms.

Ability to work in a fast-paced EdTech environment.

Good analytical and reporting skills.

Educational Qualification

Graduate/Postgraduate in Business Administration, Education, or a related field.

Preferred Experience

Prior experience in EdTech, education services, or client servicing roles.

Experience handling students, parents, or B2B institutional clients is a plus.

What We Offer

Opportunity to work in a fast-growing EdTech organization.

Learning and career growth opportunities.

Collaborative and dynamic work culture.

📌 Client Servicing Executive (Bengaluru)
🏢 CHALKSNBOARD
📍 Bengaluru