Chief Product and Technology Officer (Mumbai)

Chief Product and Technology Officer (Mumbai)

10 Nov
|
Pepper
|
Mumbai

10 Nov

Pepper

Mumbai

Pepper is an agentic organic growth platform. We get brands recommended and bought across humans and AI agents, from discoverability to revenue.

Our bet.

- Search is now an answer, and increasingly an action an agent takes for a person.
- Every brand has three kinds of visitors: humans who search and buy, crawlers that index, and agents that discover, compare, and transact.
- We are building the Organic Growth OS for all three that drives enterprise first outcomes
- The winners of the next decade will be the brands that machines understand, trust, recommend, and can act on.

Agentic commerce.

- A recent buyer has arrived, and it is not human: AI agents research, compare, add to cart, check out, and book for customers.
- Winning it means being legible to agents: discoverable in AI answers, readable at the catalog and pricing level, verifiable by identity, and able to transact.
- Most brands are invisible or unusable to agents today.
- We close that gap, and prove it with attribution from recommendation to agent action to revenue.

The role.

- A seat for an entrepreneur, not a hire to run an existing machine.
- Own Atlas and the platform around it end to end: product, architecture, and applied AI in one mandate.
- The prize is US mid-market and enterprise growth.

Platform-led operations.

- Pepper is moving from an AI-enabled services business that delivers with people to a platform first business that delivers with agents. You own that transition.
- Today human teams run much of the client work: audits, briefs, technical fixes, content operations, and reporting.
- The shift: move delivery onto Atlas so agents execute,



while humans move up to strategy, judgment, creative direction, and client relationships.
- The principle: agents drive delivery, humans augment strategy on top.
- Decompose the services playbook into deterministic tasks and agent workflows, and automate the delivery layer end to end.
- Instrument it with monitors and evals so quality holds without a person checking every output.
- Redesign how the company is organized around the platform, not headcount.

You will

- Own the Atlas roadmap and agent architecture, deciding where LLMs beat deterministic code.
- Grow the automation surface and raise the share of work done with no human in the loop.
- Own agent readiness, identity, and commerce so agents can discover, trust, and buy.
- Run the monitors, evals, and guardrails that make autonomous output reliable enough to sell on outcomes.
- Build and scale the product, engineering, and AI teams, and tie the roadmap to ARR and margin.
- Convert Pepper's services delivery into platform-led agent workflows, retiring manual steps so agents execute and strategists direct.

Who you are.

- A founder or founding engineer who has taken something from zero and wants to build again.
- Has scaled product and engineering teams through real growth.
- Has shipped agentic systems to production, not demos, and knows when to use LLMs versus deterministic code.
- Has built for US mid-market and enterprise buyers and their reliability and security bar.
- Combined product and technology fluency. SEO, GEO, or MarTech experience is a plus.
- Has turned a manual operation into a product or platform, and wants to do it at Pepper's scale.

📌 Chief Product and Technology Officer (Mumbai)
🏢 Pepper
📍 Mumbai

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