Telecaller – Patient Enquiries & IVF Marketing

Arihant IVF | Sikar, Rajasthan | Full-time | On-site

Arihant IVF is looking for a Telecaller / Patient Calling Executive to join our team in Sikar. The ideal candidate will be confident, polite, and comfortable speaking with patients and prospective patients over the phone.

The role will primarily involve outbound calling, responding to patient enquiries, following up with leads generated through our marketing and digital campaigns, and coordinating appointments. Basic CRM/data-entry work will also be part of the role.

Key Responsibilities

- Make outbound calls to prospective patients and IVF enquiries.
- Follow up regularly with leads received through digital marketing, social media, website and other sources.
- Communicate with patients and families in a polite, empathetic and qualified manner.
- Provide basic information about Arihant IVF services and guide patients to the appropriate team.
- Schedule and coordinate patient appointments.
- Maintain accurate lead and follow-up records in CRM/Excel.
- Track interested, pending and converted enquiries.
- Coordinate with the doctors, reception and patient-care team when required.
- Prepare daily calling and follow-up reports.
- Maintain confidentiality of patient information at all times.

Candidate Profile

- Prior experience in telecalling, customer support,



patient counselling, healthcare reception, sales calling or lead follow-up will be preferred.
- Excellent Hindi communication skills; basic English communication is desirable.
- Pleasant telephone manner and good interpersonal skills.
- Comfortable using computers, WhatsApp, Excel/Google Sheets and basic CRM software.
- Good follow-up skills and the ability to communicate with patients patiently and respectfully.
- Target-oriented, disciplined and responsible approach to work.
- Graduates are preferred, although candidates with relevant experience may also apply.
- Female candidates are encouraged to apply.

Preferred Candidate Location

Candidates from Sikar, Churu, Jhunjhunu and nearby areas of the Shekhawati region of Rajasthan will be preferred, as this is an on-site position at Sikar.

What We Offer

- Professional and respectful healthcare work environment
- Opportunity to work with a reputed IVF and healthcare organisation
- Training and guidance on patient communication and lead management
- Growth opportunities based on performance

If you are confident in communication, enjoy interacting with people and are interested in healthcare and patient engagement, we would be happy to hear from you.

Apply now to join Arihant IVF, Sikar.

📌 Caller (Sikar)
🏢 Arihant IVF
📍 Sikar