Business Analyst – AI, Data & Digital Transformation

Join Us in Shaping the Future of AI & Data

At GoML, we design and build cutting-edge Generative AI, AI/ML, and Data Engineering solutions that help businesses unlock the full potential of their data, drive intelligent automation, and create transformative AI-powered experiences.

Our mission is to bridge the gap between state-of-the-art AI research and real-world enterprise applications—helping organizations innovate faster, make smarter decisions, and scale AI solutions seamlessly.

We’re looking for a Business Analyst with strong experience in requirement gathering, business process analysis, stakeholder management, project documentation, user training, and product documentation.

In this role, you’ll work closely with business stakeholders, clients, product teams, and internal delivery teams to translate business needs into clear, actionable requirements and ensure smooth project execution.

You’ll play a key role in defining project scope, documenting workflows, managing evolving requirements, and ensuring alignment between business objectives and technical solutions.

If you enjoy solving business problems, collaborating with cross-functional teams, and turning complex requirements into meaningful solutions, this role is for you.

Why You? Why Now?

As businesses accelerate their AI and digital transformation journeys, the need for clear requirements, structured workflows, and seamless collaboration between business and technology teams has never been greater.

At goML, we work on complex AI, Data, and technology initiatives where understanding business challenges and translating them into scalable solutions is critical.

We’re looking for a Business Analyst who can bring structure to ambiguity, manage diverse stakeholders, document evolving requirements, and ensure that business expectations are accurately translated into technical deliverables.

This role is ideal for someone who enjoys working in a fast-paced technology workplace, takes ownership of business analysis activities, and contributes to delivering meaningful business outcomes.

What You’ll Do

First 30 Days: Understand, Learn & Align

- Understand the project context, business objectives, scope, client expectations, and delivery milestones.
- Review existing requirement documents, project workflows, documentation templates, and delivery processes.
- Familiarize yourself with tools such as JIRA, Confluence, MS Visio, and the MS Office Suite.
- Participate in stakeholder meetings and internal discussions to understand workflows, dependencies, and expectations.
- Understand the project delivery framework, approval processes, and reporting mechanisms.
- Gain familiarity with the product, target users, business processes, and existing user documentation.
- Collaborate with product, engineering, QA, and delivery teams to understand solution capabilities and technical dependencies.

First 60 Days: Execute, Collaborate & Deliver
- Conduct requirement-gathering sessions through stakeholder interviews, workshops, business discussions, and process walkthroughs.




- Analyse business needs and translate them into clear, structured, and actionable functional requirements.
- Support project scoping by identifying and documenting business requirements, workflows, dependencies, assumptions, and changes.
- Create and maintain key project documentation, including:
- Business Requirement Documents (BRD)
- Functional Requirement Specifications (FRS)
- Software Requirement Specifications (SRS)
- Business process flows and workflows
- Use cases and user stories
- Acceptance criteria
- UAT documents and test scenarios
- Change requests and impact analysis documents
- User training materials
- Product manuals, user guides, and Standard Operating Procedures (SOPs)
- Act as a bridge between clients, business stakeholders, and internal development, testing, product, and delivery teams.
- Support requirement tracking, scope changes, impact assessment, and documentation version control.
- Participate in project status meetings, requirement reviews, product demonstrations, and client presentations.
- Collaborate with QA teams to validate requirements, define acceptance criteria, and support testing activities.
- Ensure product manuals, training content, and user documentation accurately reflect implemented solutions.

First 180 Days: Own, Improve & Drive Excellence
- Own end-to-end requirement management and traceability across design, development, testing, training, and delivery.
- Drive requirement clarity and ensure alignment between business objectives, technical implementation, and project outcomes.
- Coordinate User Acceptance Testing (UAT), including test planning, issue tracking, resolution follow-ups, and stakeholder sign-offs.
- Maintain complete, structured, and up-to-date project documentation.
- Manage requirement approvals, scope changes, workflow updates, and change management processes.
- Continuously review and document evolving project scope, business processes, workflows, and stakeholder expectations.
- Ensure changes are clearly communicated to relevant stakeholders and delivery teams.
- Own the creation, review, versioning, and maintenance of user training materials, product manuals, user guides, FAQs, and operational documentation.
- Plan and facilitate user training sessions, product walkthroughs, and knowledge-transfer activities.
- Gather feedback from users, training sessions, and UAT activities to identify opportunities for product and process improvements.
- Identify process gaps, recommend workflow improvements, and contribute to business process optimization.
- Work closely with product and engineering teams to identify opportunities for automation, operational efficiency, and better user experiences.




- Drive continuous improvements in documentation practices, stakeholder collaboration, requirement management, and project delivery processes.

What You Bring Must-Have
- Bachelor’s or Master’s degree in Computer Science, Information Technology, Business Administration, or a related field.
- 4+ years of relevant experience as a Business Analyst, preferably in technology, software development, or digital transformation projects.
- Strong hands-on experience in requirement gathering, business analysis, scope definition, process mapping, and change management.
- Experience collaborating with clients, business stakeholders, product managers, and technical delivery teams.
- Proven ability to create structured business, functional, technical, training, and user documentation.
- Experience developing BRDs, FRS, SRS, user stories, acceptance criteria, process flows, and use cases.
- Experience creating product manuals, user guides, training materials, and Standard Operating Procedures.
- Hands-on exposure to UAT coordination, requirement validation, issue tracking, and stakeholder sign-offs.
- Strong analytical thinking, problem-solving, and business process improvement skills.
- Excellent stakeholder communication, facilitation, coordination, and documentation skills.
- Ability to manage multiple priorities, evolving requirements, and cross-functional dependencies.
- Proficiency in JIRA, Confluence, MS Visio, and the MS Office Suite.
- Understanding of the Software Development Life Cycle (SDLC) and project delivery methodologies.

Nice-to-Have
- Business Analysis certifications such as CBAP, CCBA, or PMI-PBA.
- Experience working on AI/ML, Generative AI, Data Engineering, SaaS, or enterprise technology projects.
- Understanding of Agile, Scrum, Waterfall, and Hybrid delivery models.
- Exposure to API integrations, system workflows, data mapping, and technical solution documentation.
- Experience in RFP/RFQ analysis, proposal support, or pre-sales documentation.
- Familiarity with SQL, data analysis, reporting tools, or business intelligence platforms.
- Experience conducting business process optimization and automation assessments.
- Experience designing training plans, facilitating train-the-trainer sessions, or developing e-learning content.

Why Work With Us? Work on meaningful technology challenges: Be part of AI, Data, and digital transformation projects that solve real-world business problems.

Collaborate across teams: Work closely with product, engineering, QA, delivery, and business stakeholders to build impactful solutions.

Take ownership: Drive requirements, workflows, user training, and documentation throughout the project lifecycle.

Learn and grow: Gain exposure to emerging technologies, modern delivery practices, and complex business challenges.

Make a real impact: Your ability to connect business needs with technology solutions will directly influence project success and customer outcomes.

Thrive in a startup environment: Join a collaborative, fast-moving team that values curiosity, ownership, continuous learning, and problem-solving.

📌 Business Analyst (Delhi)
🏢 goML
📍 Delhi