Company: SJ HAIR CONCEPTS PRIVATE LIMITED

Brand: Hairsculture

Position: Branch In-Charge

Location: Ashokapuram, Calicut

Job Summary

We are looking for an experienced and responsible Branch In-Charge to independently manage our Hairsculture outlet at Ashokapuram, Calicut. The candidate should have strong sales experience, team management capabilities, and the ability to handle day-to-day branch operations independently.

Candidates with prior experience in hair fixing, hair replacement, or the hair restoration industry will be highly preferred.

Key Responsibilities

1. Branch Management

- Independently manage the overall branch operations.
- Ensure smooth day-to-day functioning of the outlet.
- Maintain branch discipline, hygiene, cleanliness, and customer service standards.
- Monitor daily activities and ensure adherence to company SOPs.
- Manage branch opening and closing procedures.

1. Sales & Business Development

- Drive branch sales and achieve monthly sales targets.
- Handle customer enquiries, consultations, and conversions.
- Develop strong customer relationships and ensure repeat business.
- Identify opportunities to improve sales and branch revenue.
- Monitor sales performance and take necessary corrective actions.

1. Team Management

- Independently manage and supervise the branch team.
- Allocate daily responsibilities and monitor individual performance.
- Ensure team discipline, punctuality, and productivity.
- Guide and motivate technicians and other staff members.




- Conduct regular team briefings and performance reviews.

1. Customer Relationship Management

- Ensure excellent customer experience and satisfaction.
- Handle customer complaints and resolve service-related issues.
- Follow up with existing customers for repeat purchases and services.
- Maintain professional relationships with customers.

1. Reporting & Administration

- Prepare and share daily sales and operational reports.
- Monitor inventory and ensure proper stock management.
- Maintain customer records, appointment details, and service reports.
- Coordinate with the Head Office regarding branch requirements.
- Ensure proper documentation and compliance with company policies.

Candidate Requirements
- Minimum 5 years of experience in Sales.
- Prior experience in independently managing a branch or outlet is preferred.
- Hair fixing / Hair replacement industry experience is highly recommended.
- Robust sales, negotiation, and customer-handling skills.
- Excellent team management and leadership abilities.
- Ability to manage branch operations independently without continuous supervision.
- Good communication and interpersonal skills.
- Target-oriented, responsible, and self-motivated.

Working Schedule Working Days: Tuesday to Sunday

Working Hours: 10:00 AM – 7:00 PM

Weekly Off: Monday

Experience: Minimum 5 Years

Industry Experience: Hair fixing experience highly preferred

Pay: ₹26,000.00 - ₹30,000.00 per month

Work Location: In person

📌 Branch Sales Manager (Kozhikode)
🏢 S J Concepts
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