Company Description Synex Institute of Technology is an emerging education and training organization focused on delivering industry-relevant technical and qualified programs. The institute is committed to equipping learners with practical skills that align with current and future workforce needs.

Synex

Institute of Technology emphasizes quality instruction, modern learning environments, and strong support services to help students achieve their goals. The organization values innovation, integrity, and collaboration, and encourages team members to contribute ideas that improve both academic offerings and learner experience.

Role Description The Branch Manager is a full-time, on-site role based in Malappuram, responsible for the overall administration and performance of the branch. This role includes overseeing day-to-day operations, coordinating academic and training activities, managing staff schedules, and ensuring adherence to institutional policies and quality standards.

The Branch

Manager will monitor enrollment targets, support marketing and outreach initiatives, maintain strong relationships with students, guardians, and local partners, and handle escalated issues in a timely and professional manner. The role also involves budgeting and resource management, tracking key performance indicators, preparing periodic reports for leadership, and implementing process improvements to enhance branch efficiency and learner satisfaction.

The Branch

Manager is expected to lead and develop the branch team, fostering a collaborative,



learner-centered environment aligned with the institute’s mission and values.

Qualifications

- Candidates should possess strong leadership and people management skills, with experience supervising teams and guiding performance.
- Candidates should possess operational and administrative skills, including branch or center management, scheduling, and process implementation.
- Candidates should possess communication and interpersonal skills, with the ability to interact effectively with learners, guardians, staff, and external stakeholders.
- Candidates should possess basic financial and analytical skills, including budgeting, reporting, and monitoring performance metrics.
- Candidates should possess problem-solving and decision-making skills, with the ability to handle conflicts and resolve issues efficiently.
- Candidates should possess organizational and time-management skills, with attention to detail and the capacity to manage multiple priorities.
- A bachelor’s degree in business, education management, or a related field is preferred; prior experience in an educational institute, training center, or service organization is an advantage.
- Proficiency in common office software and digital tools, along with the ability to adapt to institutional systems.

• Candidates must possess an MBA in Marketing and Operations.
- A minimum of 1 year of relevant professional experience is required.

- Candidates must be below 30 years of age.

📌 Branch Manager (Malappuram)
🏢 Synex Institute of Technology
📍 Malappuram